Blake is a Systems Program Manager at Meta, where he works to improve and unify the software tools ecosystem for full-time and vendor employees to achieve Global Ops' mission. He has over 10 years of experience as an operations leader, combining his naval aviation background with his tech program management skills. He is a Lean Six Sigma Black Belt and holds a Masters degree in Systems Engineering.He is passionate about creating success through teamwork and effective processes, and has spearheaded several initiatives to enhance collaboration, efficiency, and user experience across different functions and platforms. He has led teams to conduct user research, developed roadmaps, implemented insights, and measured impact. He is skilled at communicating and building strong partnerships with various cross-functional groups to guide workstreams and deliver results.
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Systems Program Manager, Global OperationsMeta Apr 2023 - PresentMenlo Park, Ca, UsI work to improve and unify the software tools ecosystem for FTEs and vendor agents to achieve Global Ops' mission. I do so by taking a holistic view in partnering with cross functional partners to develop and implement standardized products that maximize business impact with increased efficiency. -
Systems Program Manager, Business IntegrityMeta May 2021 - Apr 2023Menlo Park, Ca, UsSpearheaded the standup of a new team focused on tooling; developed KPIs, roadmaps, and team infrastructure and onboarded three program managers.Implemented an engagement model between operations and engineering teams to collaborate on tooling needs, resulting in a 2x increase in prioritized requests by engineering.Conducted a ‘Jobs To Be Done’ investigation into internal processes and tools, uncovering and solving user inefficiencies, workarounds, and pain points.Created a vendor tooling feedback program for 8k+ external content moderators and oversaw the implementation of insights and post-launch impact quantification.Led two employee experience committees of 6-12 peers, one for work-life balance that improved this metric by 29% in the 80-person organization and another focused on social engagement.
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Senior Engineering Instructor, Us Naval AcademyUs Navy May 2017 - May 2021Washington, Dc, UsRated as an overall ‘excellent’ instructor by 89% of 411 previously taught students and nominated for two university-wide teaching awards.Led a COVID response tiger team for online course design; managed a team of 15 instructors to create content on a new platform for online summer school for 393 students in the summer of 2020; 97% of students rated the course’s effectiveness as ‘good’ or ‘excellent’.Taught undergraduate courses in autonomy, control theory, and naval system principles.Subject matter expert and faculty mentor on the university’s learning management software. -
Training Program Manager | Data AnalystUs Navy May 2016 - May 2017Washington, Dc, UsCollaborated cross-functionally across various departments in a 250-member organization to align priorities and efforts, increasing the top org KPI from 70% to 94%.Planned and executed training for 54 personnel in advanced qualifications by managing the organization’s roadmap and oversaw the completion of 1,350 training flight hours.Served as a mentor and role model to peers, developing five junior pilots professionally and lauded by the commanding officer as “one of my most trusted and competent officers”.
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Operations ManagerUs Navy May 2014 - May 2016Washington, Dc, UsLed a cross-functional team of 22 technical experts responsible for the planning, execution, and reporting of maintenance on two MH-60R helicopters and associated equipment valued at $88M while deployed in the South China Sea, achieving a 100% mission completion rate.Drove solutions for the operational team by leveraging relationships and identifying opportunities, ensuring continuous equipment readiness in a resource-constrained setting.Partnered with numerous external organizations to coordinate multinational events.
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Student Naval AviatorUs Navy May 2011 - May 2014Washington, Dc, UsCompleted a three year course of US Navy flight instruction consisting of classroom training, primary flight training in the Beechcraft T-34C Turbo Mentor, advanced flight training in the Bell TH-57C Sea Ranger, and graduate flight training in the Sikorsky MH-60R Seahawk.
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Breakline Cohort MemberBreakline Education Jan 2021 - Jan 2021Menlo Park, California, UsBreakLine is an education and hiring initiative designed to connect veterans with careers in technology. The program combines intensive, graduate-level classroom instruction with hands-on workshops and professional networking.
Blake Smith Skills
Blake Smith Education Details
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Johns Hopkins Whiting School Of EngineeringSystems Engineering -
University Of Southern CaliforniaIndustrial And Systems Engineering
Frequently Asked Questions about Blake Smith
What company does Blake Smith work for?
Blake Smith works for Meta
What is Blake Smith's role at the current company?
Blake Smith's current role is Systems Program Manager at Meta | Navy Veteran.
What schools did Blake Smith attend?
Blake Smith attended Johns Hopkins Whiting School Of Engineering, University Of Southern California.
What skills is Blake Smith known for?
Blake Smith has skills like Leadership, Presentation Skills, Collaborative Problem Solving, Military Aviation, Strategic Partnerships, Public Speaking, Personnel Management, Systems Engineering, Training And Development, User Experience, Teaching, Data Analysis.
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