Experienced ICT Manager with remarkable successes leading critical projects that transforms organisations and/or provide new experiences to customers. These challenging projects require to be 100% focused on people and their needs, explain simply how technology can help and get aligned all stakeholders toward a common objective.I enjoy managing skilled teams, ensuring the continual growth of the group and mates, adopting new processes and best practices, and looking forward their continual improvement and training. In the past, I worked in different companies that gave me a broad background of technologies, industries (Telecom Carriers, Public Government, Industrial…) and roles (Customer/Service Provider, Service Delivery, Quality and Continual Improvement, BRM, Operations, HelpDesk Support, Strategic Planning and Consultancy)