Brittany Pacifico Email & Phone Number

Cleveland, Ohio, United States

I work with the Director of Private Label Sales, Commercialization, Finance, and Supply Chain to ensure the delivery of the sales and profit targets of the Private Label business. I create, enable, analyze and execute numerous deliverables by customer (RFPs, forecasts, trade spend management, orders, customer communication, presentation creation and reporting) to support this dynamic business.

Cleveland, Ohio, United States

I was accountable for owning the end-to-end Supply Chain relationship. I worked closely with multiple cross-functional departments to oversee the timely delivery of product whilst minimizing issues that could impede order and invoice processing. I employed proactive decision making to optimize cost and provide outstanding customer service. I processed customer complaints, returns, credits and debits. I maintained system files to ensure EDI order flow. I provided weekly reporting and analysis to and for our key accounts. Additionally, I was our ERP super user; assisting other team members with conflict resolution.

Richfield, Ohio

My role played an important part in the customer supply chain. I managed customer orders from start to finish, resolved issues and maintained meticulous records. I worked closely with sales, finance, accounting, production and logistics. As needed, I assisted in leading weekly production meetings, maintaining our SOP’s and distribution of weekly reports.

Solon, Ohio

Business to Business Customer service responsibilities including: order entry, COA generation, taking incoming calls, credit memos, formal complaints, training new associates, providing top notch support for sales representatives and account management. I consistently worked with planners, purchasers, quality assurance and shipping associates. Also, I was an active member of the VWR-Solon Wellness Committee where I helped our associates maintain optimal health by promoting workplace activities and events.

Kent, Ohio

While here, duties included: Answering the phones for both the Sales and Service Department, new and used car inventory, ordering of waiting room supplies, correspondence with the Ohio Bureau of Motor Vehicles, providing excellent care for our guests, logging all showroom traffic, internet sales, receipts and purchase orders.

Fostoria, Ohio