Benjamin Patterson Email and Phone Number
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At Ohio Cat, my commitment to customer satisfaction has been instrumental in managing key accounts and maintaining meticulous attention to detail. My proficiency in inventory management and customer relations was honed during my tenure as a Supply Chain Analyst at Worthington Steel, where I ensured the balance of supply and demand and coordinated across multiple departments.The skills acquired in these roles enable me to prioritize effectively and contribute to meeting crucial deadlines. Our team's collaborative efforts are focused on optimizing operations and enhancing the customer experience. I am driven by the challenge of fostering strong customer partnerships and delivering exceptional service in the fast-paced environment of sales and supply chain management.
Ohio Cat
View- Website:
- ohiocat.com
- Employees:
- 759
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Ohio CatBrecksville, Oh, Us
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Inside Sales RepresentativeOhio Cat Jun 2024 - PresentBroadview Hts, Oh, Us
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Supply Chain AnalystWorthington Steel Dec 2023 - Jun 2024• Maintain inventory supply/demand balance and resolve exceptions accordingly• Assist in the set up and utilization of excess materials• Coordinate frequently with purchasing, scheduling, quality, sales and logistics • Prioritizing material to ensure we are meeting our deadlines -
Supply Chain AnalystWorthington Industries Jan 2023 - Dec 2023Worthington, Ohio, Us -
Inside SalesWorthington Industries Mar 2018 - Dec 2023Worthington, Ohio, Us- Responsible for a multitude of customers ranging from small scale service centers to national mills- Manage day to day operations (order entry, logistics, claims and credit issues)- Work through new challenges and come up with effective solutions- Frequent visits with customers and plant operations to build rapport and gain info on the market- Provide training and mentorship to newly hired employees
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Inside Sales RepresentativeRyerson Aug 2016 - Aug 2018Chicago, Il, Uso Work with customers to create solutions and ensure a smooth sales processo Actively reach out to current and new customers to build relationships and gain market information thru email campaigns, cold calls and direct visitso Negotiate pricing on all materials and arrange terms for shippingo Working with outside vendors to source materials not in stocko Responsible for developing an inactive territory and as result doubling the businesso SAP, Salesforce, Microsoft office efficient -
Sr. Account Specialist / Coatings DivisonMomentive Oct 2013 - Aug 2016Schenectady, New York, Us- Create positive relationships with our customers by offering top notch service- Handle large scale customer accounts (Avery Dennison, 3M, Saint Gobain)- Create all shipment and production orders for customers- Navigating complex situations in order to maintain a high order completion rate- Receive and process orders in SAP from customers via phone, email, & fax- Consignment billing at month end- Train, motivate, interview and supervise customer service employees- Work with logistics coordinators, plant, and transportation vendors on domestic shipments - Voluntarily cross trained with the other divisions to help handle the work load -
Customer Service RepresentativeNexeo Solutions, Llc Feb 2013 - Oct 2013Downers Grove, Illinois, Us- Coordinating with material planners and sales reps to ensure order completion rates stay at 99%- Work as liaison between customer, sales and the plant for any issues - Create all shipment orders and production orders for customers- Pursue sales opportunities with potential customers and established ones through forecast monitoring, proactive calls and CRM’s- Conducting investigations into customer claims
Benjamin Patterson Skills
Benjamin Patterson Education Details
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Ohio Dominican UniversitySociology
Frequently Asked Questions about Benjamin Patterson
What company does Benjamin Patterson work for?
Benjamin Patterson works for Ohio Cat
What is Benjamin Patterson's role at the current company?
Benjamin Patterson's current role is Inside Sales Representative at Ohio Cat | Expert in Customer Relations.
What is Benjamin Patterson's email address?
Benjamin Patterson's email address is be****@****son.com
What is Benjamin Patterson's direct phone number?
Benjamin Patterson's direct phone number is (614)-252*****
What schools did Benjamin Patterson attend?
Benjamin Patterson attended Ohio Dominican University.
What skills is Benjamin Patterson known for?
Benjamin Patterson has skills like Customer Service, Leadership, Microsoft Office, Sap, Microsoft Excel, Logistics, Microsoft Word, Social Media, Powerpoint, Account Management, Data Entry, Time Management.
Who are Benjamin Patterson's colleagues?
Benjamin Patterson's colleagues are Seth Ellis, Matthew D., Kathy Smith, Greg Vaughn, Ryan Beauregard, Mario Sciortino, David Bates.
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