Benjamin Patterson Email & Phone Number

Brecksville, Oh, Us

Broadview Hts, Oh, Us

• Maintain inventory supply/demand balance and resolve exceptions accordingly• Assist in the set up and utilization of excess materials• Coordinate frequently with purchasing, scheduling, quality, sales and logistics • Prioritizing material to ensure we are meeting our deadlines

Worthington, Ohio, Us

Worthington, Ohio, Us

- Responsible for a multitude of customers ranging from small scale service centers to national mills- Manage day to day operations (order entry, logistics, claims and credit issues)- Work through new challenges and come up with effective solutions- Frequent visits with customers and plant operations to build rapport and gain info on the market- Provide training and mentorship to newly hired employees

Chicago, Il, Us

o Work with customers to create solutions and ensure a smooth sales processo Actively reach out to current and new customers to build relationships and gain market information thru email campaigns, cold calls and direct visitso Negotiate pricing on all materials and arrange terms for shippingo Working with outside vendors to source materials not in stocko Responsible for developing an inactive territory and as result doubling the businesso SAP, Salesforce, Microsoft office efficient

Schenectady, New York, Us

- Create positive relationships with our customers by offering top notch service- Handle large scale customer accounts (Avery Dennison, 3M, Saint Gobain)- Create all shipment and production orders for customers- Navigating complex situations in order to maintain a high order completion rate- Receive and process orders in SAP from customers via phone, email, & fax- Consignment billing at month end- Train, motivate, interview and supervise customer service employees- Work with logistics coordinators, plant, and transportation vendors on domestic shipments - Voluntarily cross trained with the other divisions to help handle the work load

Downers Grove, Illinois, Us

- Coordinating with material planners and sales reps to ensure order completion rates stay at 99%- Work as liaison between customer, sales and the plant for any issues - Create all shipment orders and production orders for customers- Pursue sales opportunities with potential customers and established ones through forecast monitoring, proactive calls and CRM’s- Conducting investigations into customer claims