At IntelePeer, we provide Communications Platform as a Service (CPaaS). Our communications platform integrates seamlessly into businesses communications solutions to create truly delightful customer experiences with voice, messaging, APIs, and workflow automation. We believe business communications are meant for more than just simple interactions.•Worked with hiring managers to determine hiring needs and establish plan of action.•Developed functional expertise in identifying specific sourcing strategies for specific job profiles. •Sourced and pre-screened candidates using traditional and non-traditional means. •Sourced candidates with the following skills and knowledge: CPaaS, SalesForce, Python, Cloud Communications, Project Management, Software, Sales, Marketing•Strong understanding and usage of professional social media sites and Boolean search methods•Evaluated applicants’ resumes to determine whether they met the position requirements.•Coordinated interview process with hiring managers, department heads and candidates.

• Provided personal care for people within the autism spectrum. • Helped provide dependent adults with dignity, safety and daily assistance. • Assisted in completing basic hygiene and housekeeping tasks. • Helped with basic home organizational tasks like reading mail and making calls. • Assisted clients in the preparation of appropriate meals. • Provided emotional support and companionship to clients.• Provided transportation to clients to appointments, recreational activities, etc.• Complied with health and safety rules and client confidentiality policies.

• Supervised up to 12 Field Representatives during survey operations.• Conducted training sessions for new hires.• Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance.• Provided instruction on various procedures and familiarized trainees with reports and forms used to collect data.• Reviewed and certified daily progress reports and ensured that work was completed within established time frames.

• Promoted from Information Technology Clerk to Office Operations Supervisor for Technology within one week of entering the department.• Assisted in the management of all office computing and peripheral equipment in the local census office during the decennial 2010 United States Census.• Provided technical guidance and support to managers and office staff within the local census office.• Trained office employees on the proper use of computer hardware, software and automation operations.• Prepared daily work assignments for subordinates and reviewed work for accuracy and completeness.• Administered user accounts for the various software programs utilized by office staff.• Identified, troubleshot and solved hardware and software problems.• Maintained the flow and quality of completed work, making adjustments to expedite production when necessary.• Coordinated printing activities in order to insure printers were ready and able to handle large volume printing jobs without paper jams, toner shortages or other breakdowns.• Entered and tracked repair tickets for technology issues using Remedy helpdesk tracking software.

• Performed quality assurance spot checks of enumerator field interviews in order to verify that proper procedures were being followed.• Conducted investigations of enumerators' work in order to prevent fraud, waste and abuse.• Performed phone reinterviews of respondents to confirm proper enumeration of their households.• Assisted Technology Department when necessary.

Assisted displaced people find employment and other services as needed. Assisted clients with preparing resumes, interviewing and job placement. Counseled people regarding methods in which they could better market themselves and have increased success securing a job.

Managed the US operation of gelatin capsule manufacturer based in India. Researched and identified potential customers within the nutrition and pharmaceutical segment who consume empty hard gelatin capsules. Met with current and prospective customers to provide customer service and procure orders for product. Processed orders and arranged delivery of product to customers. Coordinated arriving shipments from India with customs clearing agent including informing agent of future incoming shipments and confirming all is in order and filed in a timely manner. Managed administrative and human resources tasks as required.

Assisted with the set up of the corporate office of this start-up cellular gaming content provider. Recruited employees such as salespeople, software developers, producers and software engineers. Found suitable office location, started utilities such as telephone and internet access, and purchased furniture and office equipment. Initiated and managed employee benefits such as health insurance and the 401(k) plans. Managed accounts payable including reviewing invoices for accuracy saving the company approximately 30% in improper billing.

This is the same position as the one listed below for CommTech Corporation, which was purchased by ADC in 2001. I was employed by ADC/Commtech from September 1997 to November 2001.

This is essentially the same position as the one listed below with CommTech Corporation, which was purchased by ADC in early 2001. I was employed by ADC/Commtech from September 1997 to November 2001.

Recruited IT professionals with experience in the following areas: Java, JavaScript, Linux, C, C++, Corba, html, ADSL, J2EE, TMN, TCP/IP, VoIP, FrameRelay, ATM, Object Oriented, SQL, Perl, Tcl/Tk. Proven record of top performance in recruiting, screening and placing professional, managerial and technical candidates. Recruited approximately 60% of staff during time of service. Personally developed and implemented sourcing strategies to identify and qualify key talent. Researched within industry, using the Internet, to identify potential candidates relative to current staffing needs. Posted positions to Internet sites, queried online databases for candidates, and attended career fairs. Wrote job descriptions, assembled ad copy and designed display ads. Directed and administered employee relations programs and activities such as employee social functions and meetings to maintain a positive employee relations climate. Provided assistance, guidance and counseling to the management staff and associates in order to maximize the quality and professionalism of the staff by listening to and interpreting concerns and objectives and seeking solutions. Managed all benefit programs including: Health, Dental, Company Paid STD, LTD, EAP, Life, AD&D, Voluntary Insurance Programs and 401K. Assisted the Human Resources Director in the design, development and implementation all aspects of HR policies, practices and procedures.

Coordinated and managed the Intermediate Maintenance Management Program, which consisted of, scheduled maintenance, overhaul or replacement of mechanical and electrical/electronic equipment and components. Compiled and maintained technical publications and drawings for maintenance of equipment. Performed in-depth review of all scheduled work and documented material received and issued. Implemented a training program which improved personnel effectiveness by 85% Expertly liaison with the material offices of two submarine squadrons while coordinating 17 availabilities and the accomplishment of 287 separate jobs, an increase of 24% over the same period the previous year. Maintained storerooms containing a minimal amount of repair parts reducing lead-time by 75%. Planned and managed the logistics of repair tasks including estimating and allocating hours to work groups. Recognized and corrected discrepancies and informed proper authority. Procured and issued materials necessary to complete maintenance actions. Insured the smooth transfer of responsibility for completing and tracking of individual maintenance procedures from one maintenance organization to another with little or no confusion using computer database programs. Closed out jobs and reported results using the organization’s computerized maintenance tracking program. Inspected, troubleshot and repaired telephone equipment, intercom systems, indicating and alarm systems and audio equipment onboard submarines.Honors and Awards: Good Conduct Medal (2), National Defense Medal, Battle Readiness Excellence Award and Qualification in Submarines.Highest security clearance held: Secret