Bill Peden Email & Phone Number

Nashville, Tennessee, United States

Greater Nashville Area, TN

Designing and building custom furniture for both commercial and residential spaces. Not currently taking commissions at this time.instagram.com/motherswoodshop"Furniture, after all, is more than an object of contemplation; it is a prescription for the life to be lived around it." - Peter Korn

Nashville, Tennessee, United States

• Set and enforced performance and service standards to maintain a positive and supportive work environment
• Oversaw inventory and stock management
• Developed employees' soft skills to improve growth and customer service
• Adapted workspace to successfully respond to the Covid-19 Pandemic

Greater Nashville Area, TN

• Maintained daily operations of high volume cabinet shop
• Trained, triaged and managed Shop Assistants & Interns
• Versed in industry standard finishing products and techniques, CAD design and CNC operation

Nashville, TN

• Managed new-client implementation process for PACS system - ProtonPACS
• Created unique workflow architecture for all new clients
• Collaborated with team members and customers to ensure that new workflows supported systems currently in place
• Trained users and IT professionals in both individual and group settings
• Configured and tested new deployment environments

• Coached individuals in academic, personal, and career based goal planning/execution - facilitated over 1,160 coaching meetings
• Provided client data and analytics reporting via Salesforce
• Innovated lead conversion strategies for and with team
• Supported a diverse, rotating portfolio of 500+ leads for multiple clients simultaneously
• Designed lead-, client-, & company-facing materials

Nashville, TN

• Conducted strategic support and retention management to a diverse, rotating portfolio of 500+ enrolled students
• Formulated personalized success systems for enrolled students through relationship building, goal setting, skill development and action planning
• Achieved and/or exceeded retention metrics for each term in 2014
• Recruited to provide specialized coaching to an at-risk population of enrolled students
• Designed best-practices materials that enhanced performance and efficiency for team
• Streamlined metrics and increased productivity through redesigning CRM (Salesforce) analytics dashboard

Nashville, TN

• Triaged, tutored, and coached 350+ students per semester
• Designed freshmen success course GND 1895: Quality Learning; taught Fall ’13
• Collaborated with multiple departments to develop school policy & needs analysis incl. Enrollment Services, Athletics, Student Services, Academic Affairs, etc.
• Led parent & new student information sessions – Summer ‘13
• Generated vocational programming for Sophomore Year Experience Program

• Informed students' vocational discernment process through academic and personal coaching
• Co-generated programming that supported students’ academic and personal growth
• Partnered with the program Director in strategic-planning and relationship development with departments across the university
• Moderated informational sessions for parents of new-students

• Collected and analyzed qualitative data from 30+ campus stakeholders via personal interviews
• Evaluated student leadership policy, programming, and best practices in higher education institutions & related literature
• Co-authored a strategic policy report which resulted in the creation of the Office of Student Leadership Development

M.Ed., Higher Education Administration

M.T.S., Ministry In Church And Society

Academic concentration in Popular Culture and Narrative Theology

Bachelor Of Arts (B.A.), Religion/Religious Studies