Brayan Pérez Caravaca Email & Phone Number

Costa Rica

Costa Rica

In this role I’ve been working with Fiserv's banking products, I am in charge of creating training material for new resources and for existing resources, creating test cases and giving them proper maintenance. I have to keep contact with clients and developers in a daily basis in order to achieve the best product quality. These are my main responsibilities as a QA Engineer:• Create and execute high quality manual test cases and suites for different items • Write and maintain test plans,… Show more In this role I’ve been working with Fiserv's banking products, I am in charge of creating training material for new resources and for existing resources, creating test cases and giving them proper maintenance. I have to keep contact with clients and developers in a daily basis in order to achieve the best product quality. These are my main responsibilities as a QA Engineer:• Create and execute high quality manual test cases and suites for different items • Write and maintain test plans, test cases and test scripts.• Triage bugs and find patterns in bugs.• Provide feedback to developers for the software items.• Create and send weekly reports on the test status.• Assist the scrum ceremonies. Show less

Costa Rica

In this role I’ve been part of the Amazon advertising team, since the QA team is small, I was in charge of creating training material for new resources and for existing resources, creating test cases and giving them proper maintenance. I had to keep contact with clients in a daily basis in order to achieve the advertising quality. These are my main responsibilities as a QA Tech II:• Execute manual testing of ad products that are highly customized. • Write and maintain test plans, test… Show more In this role I’ve been part of the Amazon advertising team, since the QA team is small, I was in charge of creating training material for new resources and for existing resources, creating test cases and giving them proper maintenance. I had to keep contact with clients in a daily basis in order to achieve the advertising quality. These are my main responsibilities as a QA Tech II:• Execute manual testing of ad products that are highly customized. • Write and maintain test plans, test cases and test scripts. • Triage bugs, find patterns in bugs and drive quality upstream. • Assist designers and other testers to reproduce errant behavior and accurately report defects found. • Execute and verify results of existing automated tests.• Create and maintain training material for new resources• Provide training for new resources Show less

Costa Rica

-Participated in several Agile projects (Scrum) as well in waterfall projects for different clients (Citi Bank, Verizon and The Walt Disney Company)-Ensuring that development processes are followed.-Looking for improvement opportunities.-Creating test plans and test cases to verify and validate project requirements.-Integrating testing across browsers and environments (development, testing and production).-Estimation and scheduling of testing efforts.-Creation of… Show more -Participated in several Agile projects (Scrum) as well in waterfall projects for different clients (Citi Bank, Verizon and The Walt Disney Company)-Ensuring that development processes are followed.-Looking for improvement opportunities.-Creating test plans and test cases to verify and validate project requirements.-Integrating testing across browsers and environments (development, testing and production).-Estimation and scheduling of testing efforts.-Creation of automated reusable testing assets that meets industry standards. Show less

Costa Rica

Providing Support for Customers, Agents and/or Service Associates, performing high complexity duties, with high level of technical/business knowledge related with Western Union compliance programs.-Perform due diligence checks and evaluate the purpose of the transaction.-Review day to day activity related to the money transfers where further investigation is needed over the phone/e-mail or other off-line used applications.-Perform investigations by identifying the purpose of the… Show more Providing Support for Customers, Agents and/or Service Associates, performing high complexity duties, with high level of technical/business knowledge related with Western Union compliance programs.-Perform due diligence checks and evaluate the purpose of the transaction.-Review day to day activity related to the money transfers where further investigation is needed over the phone/e-mail or other off-line used applications.-Perform investigations by identifying the purpose of the transaction, relation between sender and receiver and alignment with compliance and government regulations. Show less

Bachelor'S Degree, High School/Secondary Diplomas And Certificates

Vocational Education And Training, Customer Service Support/Call Center/Teleservice Operation