Strategic partner and trusted advisor to the leadership team providing a clear understanding and alignment of critical business processes and objectives with reliable, cost effective, and well-suited support services by leading and developing the Business Enablement and IT function to drive business value. Reporting directly to the CEO and providing single point of contact for the business.• Pipeline and Opportunity life cycle management from bid/proposals to contracts• Business Operations, Contract Management, Partner Management, Legal and Compliance• Managing the company’s technology operations and implementation of IT systems and policies• Digital Transformation Consulting• SME to BEEAH Group’s Business Technology and Innovation division team for the procurement and contract management of all IT & Digital Transformation initiatives

Lead - Business Enablement & Innovation Showcase (Mar'16 – Mar'18)Overall responsibility in ICT Solutions division to enable the Commercial team in planning and executing the strategies to commercialise all business initiatives accelerating innovative revenue growth and enabling rapid development of opportunities into revenue. Portfolio includes Smart Cities, Smart Dubai Platform, IoT & Solutions, Incubation solutions as Data monetisation, Blockchain, Artificial Intelligence, Advertising and Managed Services.• Idea Hub: Incubated and built a semi-modular facility to present the latest technologies and real-life applications from EITC to its partners with focus on digital transformation in the UAE.• Bid Management: Manage the lead pursuit process including legal and financial.• Portfolio, Process & Quality: Manage overall portfolio management, GTM plans, process, demand & capacity, audits and quality management• Business Operations: Manage commercial programs and initiatives, Proofs-of-Concept and Business Acceleration programs.• Business Support: Support ICT Commercial team not limited to end-to-end lead management till cash, central repository, sales presentations, external supplier registrations, program management of delivery projects, billing & invoicing, reporting and KPI tracking.• Partner Management: Manage the partner eco-system by building, maintaining and managing healthy relationships with current and prospective partners. • Pipeline Management: Built and responsible for bid pipeline of USD 1.5Bn (from USD 5M in Feb 2016) enhancing disruptive capability with Smart Dubai Platform, National CRM, Smart Districts, IoT, Blockchain, AI, Connected buildings, SaaS, Data propositions and others.• Executive briefings and showcased innovations at du various events from Smart Dubai to managing demonstrations in GITEX, UAE Government Summit among many others.

Manager – Enterprise Project Management (Jul'10 – Nov '14 )Professional Services Manager – Client Solutions (Feb'08 – Jun'10)Lead Manager governing the Customer Program Office, ensuring compliance with defined frameworks to produce consistent and repeatable high performance results. Lead and manage the execution of multiple complex bids, programs, projects, transformation, products, initiatives, business and technical solutions for internal and external customers globally. Drive effective delivery by managing risks effectively ensuring that organizational needs are met with regular communication of project metrics performance to stakeholders. Meet expectations/needs of business and improve customer service. Lead and champion best practices to develop and implement service excellence enhancing customer experience.Achievements• Handpicked from the elite Managers to be part of Talent Pool, the leaders at du.• Consistently rated outstanding with various spot awards including Outstanding Employee during first month.• Orchestrated the integration/delivery of a fully functional Smart City Platform using open source technologies with challenging requirements in a multi-vendor ecosystem. • Setup Customer Program Office, a world class PMO with offerings for delivery and consultancy. Built PMO framework with governance, tools, templates and a customer centric methodology with processes and metrics, adopted on corporate level as “du Project Methodology”.• Led as Management Representative to achieve ISO 9000 certification.• Key contributor in various committees internally and, operators, vendors & partners.• Partnered with senior business leaders and external consulting partners to define and implement transformation and GTM initiatives for long range business objectives.• Implemented service excellence models and quality standards by putting in processes and documentations with governance and compliance with SLA’s & KPI’s for services and products.

Compile marketing, analytical and business reports to analyze and interpret business strategies, changing marketing environment, and service pricing in addition to business development in MENA region.Achievements• Represented at GSM>3G MEG 2007, Middle East Communications 2007 (MECOM).• Researched on - The “last mile” access for Broadband in Europe. - Evaluation of economics, and pricing for Copper access with comparative analysis of Fibre and Wireless access networks especially WiMAX deployment and adoption globally.- Multi-Play Services - “Enabling the revenue driven Next Generation services for an outstanding customer experience”. Based on the existing and, innovative telecom technologies by examining ALL the potentially significant and evolving technologies for Voice, Data, Video, Mobile, Managed Services and other innovative services including the concepts of "Intelligent home" and "Ambient Intelligence". - Telecommunications in the Middle East – Analysis of the fixed line, mobile and internet services.

Develop and implement plans for strategic accounts towards short and long term business growth. Lead the bid process through all stages from qualification through to implementation maintaining best practice throughout the bid cycle. Budget planning and control with risk management strategy to optimize the risk/reward formula and drive the business forward on P&L outcomes and loss control to maximize profits.Achievements• Successfully negotiated and facilitated many high value budget strategic projects.• Achieved full visibility of project progress, cost and benefit achieving significant cost saving in resource allocation and financial management. • Lead development and adoption of project management standards by providing program and project management support to other functional areas, including training . • Developed efficient and reliable metrics for measuring program and project progress for overall business and strategic initiative goals as well as the timelines.