Brandon Phillips Email & Phone Number

Eagle, Idaho, United States

Boise, Idaho, United States

• Implemented and manage new project management software to track job progression and help with scheduling projects out in the field• Made the company scalable through streamlining accounting process by implementing and running QuickBooks online, purchasing process and helped grow the company from 3 million in 2020 to 5 million in 2021• Put in place a timecard solution to help manage and grow our team from 14 employees to over 36

Orem Utah

• Create and send surveys to better understand our customers and different verticals• Create reports and presentations for upper management based on multiple sets of data like customer churn rate, lifetime value of a customer, leads generated and closed, etc...• Create nurturing email campaigns to improve the customer journey• Create marketing videos to increase lead flow and improve customer success rate• Manage a team of marketers to promote our products• Create case studies and gather customer testimonials • Manage partnerships with multiple websites as well as other advertising opportunities• Present in webinars to hundreds of potential clients

Orem Utah

• Use SQL to fix corrupt data in the customer's database• Provide Tier 2 support to Support Team when there is a difficult problem• Test the software for bugs and assure software quality• Migrate Data for customers into a Fishbowl Database

Orem Utah

• Develop implementation, integration and product management strategies for complex inventory and manufacturing management systems and processes for companies around the world• Travel onsite monthly to businesses in the United States to implement strategies and improve companies’ sales, purchasing and manufacturing processes• Test the product for stability and work with development to improve the software using information gathered from customer feedback • Communicate with customers daily to help them reach their goals and ensure their satisfaction

Orem Utah

• Analyzed and researched markets to create marketing strategies to bring new products to market to sell online• Generated ideas for profitable products and developed strategic plans for product launch• Negotiated with manufacturers to secure lowest possible price and minimum order quantity • Developed and implemented marketing strategies to sell products through channels such as Amazon, eBay and Sewell Direct• Led a team of Engineers, Designers, and Manufacturers to develop new products and release them on a timely basis. • Helped design and test a tech support customer chat program

• Craft and deliver email campaigns to targeted potential and current customers• Help redesign user interface and overall user experience for corporate website• Manage all social media including Pinterest, Facebook, and Twitter• Analyze data from all reseller channels to determine effectiveness and trends• Analyze uninstall surveys to determine retention strategies

• Built research surveys on products, customer satisfaction, and buyer behavior• Conducted focus groups to help determine company slogan, motto and mission statement• Conducted marketing research to determine media buy, frequency, reach for radio, online strategies, and traditional advertising strategies

• Part of the team that installs and maintains over 1300 computers systems on campus. Job functions include: full system imaging, operating systems support, application support and network support.• Provide Customer Support for over 1300 computers on campus

• Install and maintain technological infrastructure for all BYU Facilities • Maintain electronic and telecommunication network• Managed several IT implementation projects

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services