C.O.O. and Director of CR for startup jewelry company, Crowned Chains: Equipping consumers with affordable, quality products that allow for stylistic expression.

• Oversaw all customer interactions, representing the IBC company, Crowned Chains. • Facilitated communication with suppliers and partners for IBC products. • Oversight of inventory and shipping processes in order to keep consumers updated on their order status.

• Performing and practicing with 5-7 other musicians to function as a cohesive and professional team representing the church of 3,000 members through on-stage worship. • Mentoring and leading high school students in the church’s youth band, teaching both technical and relational skills to enable student-led events. • Adapting to various technological difficulties and demonstrating the ability to react to adverse situations in the moment, providing immediate… Show more • Performing and practicing with 5-7 other musicians to function as a cohesive and professional team representing the church of 3,000 members through on-stage worship. • Mentoring and leading high school students in the church’s youth band, teaching both technical and relational skills to enable student-led events. • Adapting to various technological difficulties and demonstrating the ability to react to adverse situations in the moment, providing immediate solutions. Show less

• Promoted after 6 months with the company; managed sales floor, supervised team of 6 employees and ensured that all customers were offered professional assistance. • Handled over $8,000 cash during every closing register count with no recorded mistakes.• Trained new hires on the salesfloor to provide customers with assistance and operate registers.

• Promoted to Assistant Manager at 16, required to train associates and manage 8-12 employees on salesfloor. • Trusted with Guest Services position, receiving all incoming calls and questions related to the company. • Communicated with customers and addressed all frustrations and concerns expressed by customers.