Ben Pierce Email & Phone Number

Reno, Nv, Us

Nashville, Tennessee, United States

Reno, Nevada, United States

- Worked in establishing the Power Platform COE’s governance, structure, templates, and processes. - Created a large number of Power Automate Flows and Power BI Reports to manage the platform.- Managed the creation and adoption of the Citizen Development program on the Microsoft Power Platform. - Grew the program to 930 Citizen Developers in just two years. - Hosted two Hackathons to promote and grow the platform and expertise within Power Platform. - Created a Citizen RPA group to work with Power Automate Desktop for self-service automation.- Helped grow the Power Platform to 27.3K Monthly Active Users while providing consistent end user support. - Within two years, the platform had 55.9K Total Users (+30% YoY), 3.63M Power Apps Sessions (+600% YoY), and 28M Successful Power Automate Flow Runs (+200% YoY) - Improved End User Support through Teams and resolving 1600 support tickets (up 400% YoY).- Facilitated a large-scale move of self-service applications and Excel based processes to the Power Platform as a part of the business separation from GE Oil & Gas.- Designed canvas Power Apps, Power Automate Flows, and Salesforce.com integrations for our High Risk Country workflow and Root Cause Analysis processes mitigating potential audit findings.- Designed a suite of canvas Power Apps, Flows, and Power BI reports for our user self-service platform. - Power BI Workspace Request - Power BI Pro License Request - Citizen Development Onboarding Form - Citizen Development Hackathon Registration and Scoring Form- Developed a Model-driven Power App for the Four Star - IT Asset and Project Registration process.

Reno, Nv

- Engineering/Technology Project Lead for five global site SAP Integrations. - Performed site assessments for data transfer including materials, BOMs, documents. - Facilitated enhancement requests for custom site processes. - Completed all SAP configuration requirements for integrating sites to the core system.- SAP and business process training for engineers.- Provided productivity gains by improving engineering processes and tools. - Improved reporting, scripting, and automations of engineering tasks. - Provided expertise in product modeling and variant configuration. - Designed and implemented a complete variant configuration model for a new flagship product line that met all SAP HANA and Configuration Engine requirements that could also be leveraged for SAP e-Commerce modules. - Brought legacy product lines to the modern SAP experience so they could leverage additional sales and productivity features. - Integrated SAP Engineering Control Center with existing processes. - Improved the SAP User experience by employing SAP Fiori/UI5 and SAP UEM (Knoa)

Minden, Nv

- North American support for the GE Solution Center as IT support for ERP and Technology tools- Developed and maintained various SAP modules - Global Trade Services compliance module - Nextlabs Document Security module - Cideon View Manager - Cideon Conversion Engine - GUIXT Custom GUI Development- Performed implementations and data migration for these modules in several SAP implementations- Worked with and managed international support team and contractor team

Minden, Nv

- Provided technical and domain expertise for the project release of the Global Trade Services module across GE Measurement & Control- Experienced in Technical Regulations and Standards for electronics and pressure vessels- Experienced in International Trade Controls (EAR, Harmonized Tariff System, EU Re-Export)

Minden, Nv

- Sustaining Engineer for Bently Nevada sensors product line- Responsible for product line maintenance and engineering support- Provided design and testing for process improvement projects- Maintained the transducer lab responsible for maintaining measurement quality of sensors