Brad Pizzati Email & Phone Number

3199 Palladium Drive, Ottawa, On, K2T 0N9

Ottawa, Ontario, Canada

- responsible for the new program that certifies partner-developed applications for use on Kinaxis' RapidResponse platform

Ottawa, Ontario, Canada

- awarded the GCC Champion Award for Performance for Q3

Otawa, Ontario, Canada

- attended Kinexions user conference in Florida, USA (September 2017); co-presented with Product Management about product enhancements related to upgrading Rapid Response; liaised with customers, partners, global Kinaxis employees and astronaut Commander Chris Hadfield

Ottawa, Ontario, Canada

Highlights:- awarded the Be Real Spirit of Kinaxis Award (December 2016)- attended KinectEd Tokyo conference in Tokyo, Japan (September 2016); presented Rapid Response Upgrade best practices; liaised with partners and Asia-based Kinaxis employees- attended Kinexions user conference in Las Vegas, Nevada, USA (October 2015); liaised with customers, partners and global Kinaxis employees at Support booth- represented Support Team at a local job fair (ca 2014)

Ottawa, Ontario, Canada

Highlights:- ITIL certification- awarded the Customer Satisfaction Award (2013).

Ottawa, Canada Area

Provide a wide range of Information Technology support to the Ottawa office.- Hardware and software support for a variety of platforms- Assist with the creation of IT processes and corporate documentation for the IT department- Maintain an Active Directory environmentEnvironment: Windows XP, Windows 7, Windows Server 2008, Windows 2000, QNX, PC and Laptop Hardware, Server and Networking Hardware

Ottawa, Canada Area

Peer Tutors assist fellow students with course and lab material. Ensuring that they deepen their understanding of the course content.- Registered to tutor all courses in the Computer Systems Technician program- Ran open lab on weekend to assist first term networking students- 350+ tutoring hours completedEnvironment: Cisco CCNA curriculum and IOS, Windows XP, Windows 7, Windows Server 2003 and 2008, Microsoft Exchange, PC and Laptop Hardware, Linux O/S

Ottawa, Canada Area

Information Technology Site Services provides onsite end user support for desktop and laptop computers, and Blackberry devices.- Provided technical support through hardware and software diagnosis and repair- Resolved client requests and educated end usersEnvironment: Windows XP, Windows Server 2003, PC and Laptop Hardware, Blackberry Hardware and O/S

St. Catharines, Canada

Call centre environment providing support to customers with Hewlett Packard laserjet printers.- Assisted with day-to-day management of business operations- Prepared and presented staffing and key performance indicator reports- Prepared and delivered performance reviews- Performed troubleshooting and repaired wide range of laserjet printers

Niagara-On-The-Lake, Ontario, Canada

CFAV was a non-profit organization within Niagara College that provided 3-D visualizations in both real time and rendered video to architects and city planners for the purposes of pre-visusalization.- Project Preparation: scout physical locations; take appropriate photographs to be used as source material for the creation of textures and 3D models - Created 3D models using 3D Studio Max and other software (self-taught)- Project planning and management- Presentation and demonstration of completed projects to clientsDemo DVD available upon request.

Diploma, Computer Systems Technician, 3.85

Activities and Societies: Class Representative - Term 4, Peer Tutor The Computer Systems Technician program provides experience.

Bachelor Of Arts

Courses focused on satisfying the requirements of a degree in Business Administration. Key topics included: - Micro and Macroeconomics.