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Bogdan Popescu Email & Phone Number

Customer Satisfaction Expert at emia.com
Location: Bucharest, Romania 8 work roles 1 school
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Current company
Role
Customer Satisfaction Expert
Location
Bucharest, Romania
Company size

Who is Bogdan Popescu? Overview

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Quick answer

Bogdan Popescu is listed as Customer Satisfaction Expert at emia.com, a with 90 employees, based in Bucharest, Romania. AeroLeads shows a matched LinkedIn profile for Bogdan Popescu.

Bogdan Popescu previously worked as Customer Service Advisor at Emia.Com and Customer Support Specialist at Liber-Profesionist. Bogdan Popescu holds Bacalaureat, Mathematics And Computer Science from Grigore Moisil National College Of Computer Science.

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emia.com

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Profile bio

About Bogdan Popescu

I am a Full-Time Technical Support Engineer with experience in delivering outstanding customersupport. I can easily and rapidly learn the value proposition and apply to customers of all sizes.

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Bogdan Popescu's current company

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emia.com
Emia.Com
Customer Satisfaction Expert
Bucharest, Romania
Website
Employees
90
AeroLeads page
8 roles

Bogdan Popescu work experience

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Customer Satisfaction Expert

Bucharest, Romania

Customer Service Advisor

Bucharest, Romania

Customer Support Specialist

Liber-Profesionist
Mar 2020 - Jun 2022

Merchant Support Representative

Bucharest, Romania

Main activities:- Researching, diagnosing, troubleshooting and identifying solutions to resolve cloud software system issues- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Oct 2019 - Jan 2020

Tier 2 Technical Support Engineer

Brasov County, Romania

Active Directory Group Policy creation and maintenanceWindows services such as Active Directory, DNS, DHCP and Group PoliciesIdentity Access Management solutionsLDAP, SSO, SAMLCloud Applications such as Salesforce, Workday, NetSuite, Box, etc.I had the opportunity to work independently with little direct supervision and as a part of a teamI was responsible for collaborating with the Professional Services team to assure a smooth transition post-deployment to support/maintenance phaseI was also responsible for improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

Sep 2018 - Jul 2019

Customer Service Agent

Cluj County, Romania

Retail Customer Service

Aug 2017 - Aug 2018

Tier 2 Technical Support Engineer

Brasov County, Romania

Active Directory Group Policy creation and maintenanceWindows services such as Active Directory, DNS, DHCP and Group PoliciesIdentity Access Management solutionsLDAP, SSO, SAMLCloud Applications such as Salesforce, Workday, NetSuite, Box, etc.I had the opportunity to work independently with little direct supervision and as a part of a teamI was responsible for collaborating with the Professional Services team to assure a smooth transition post-deployment to support/maintenance phaseI was also responsible for improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

May 2016 - May 2017
Team & coworkers

Colleagues at emia.com

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1 education record

Bogdan Popescu education

  • Grigore Moisil National College Of Computer Science
    Grigore Moisil National College Of Computer Science
    Mathematics And Computer Science
FAQ

Frequently asked questions about Bogdan Popescu

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What company does Bogdan Popescu work for?

Bogdan Popescu works for emia.com.

What is Bogdan Popescu's role at emia.com?

Bogdan Popescu is listed as Customer Satisfaction Expert at emia.com.

Where is Bogdan Popescu based?

Bogdan Popescu is based in Bucharest, Romania while working with emia.com.

What companies has Bogdan Popescu worked for?

Bogdan Popescu has worked for Emia.Com, Liber-Profesionist, 2Checkout, Okta, Inc., and Vidaxl.

Who are Bogdan Popescu's colleagues at emia.com?

Bogdan Popescu's colleagues at emia.com include Ion Marian Chitu, Crohmaluc Karina, Grigore Andreea, Mihai Filip, and Eduard Ionut Postelnicu.

How can I contact Bogdan Popescu?

You can use AeroLeads to view verified contact signals for Bogdan Popescu at emia.com, including work email, phone, and LinkedIn data when available.

What schools did Bogdan Popescu attend?

Bogdan Popescu holds Bacalaureat, Mathematics And Computer Science from Grigore Moisil National College Of Computer Science.

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