Summer internship that will roll over into the fall semester. Part of a team responsible for leading various development and program initiatives to make the Acquisition Gateway a reality. The vision for this program is to create, using Agile development principles, a single place where acquisition professionals can go for the tools and information, they need to make better informed, more effective procurement decisions. Responsible for Database building in Google Sheets and Tableau, gathering requirements through high-level personnel meetings, journey mapping, and customer usability testing and reporting.

Monitor and report on progress towards the project's timelines and goals. Refine goal, guidelines, action steps, and timelines for projects as needed. Ensure projects meet the technical requirements for full completion.

Responsible for managing projects cradle to grave in conjunction with Broadband leadership as well as maintaining/overseeing ongoing stakeholder communication and engagement.Establishing enterprise methodology, PM processes, controls, and key performance indicators. Ensure latest trends and state of the art technologies in facility design, construction, alterations, space management, contracting, negotiations, and knowledge management within a project. Independently develop innovative solutions to address unanticipated project complications.Ensures the value and accountability of strategic enterprise programs/projects through processes and controls governing program/project management, planning and organization, acquisition and implementation, delivery and support, and measurement and evaluation to ensure business value. Oversee and review project designs, coordinate design and specification packages for bid purposes determine construction completion times, and prepare/review overall cost estimates.Ensure completion of project documents, confirms records are uploaded into a system of record to track established performance metrics and historical trends.

Report writer for Epic Applications. Knowledge of extracts (via SQL, Python and the Extract Editor Framework), as well as Crystal, Clarity, and Reporting Workbench reports injunction to MS Office suite applications (i.e. SharePoint, Excel, Outlook, etc.) Use data to create models that depict trends in orders, line volume, quality, and performance. Proactively analyze data to answer key questions from the leadership team or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity. Data Visualization/ Reporting through the SQL Server Management Studio. Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources. Use statistical methods to analyze data and generate useful business reportsInterpret data, analyze results using statistical techniques and provide ongoing reports. Review a process to identify process gaps in compliance/efficiency and report out findings/recommendations on process improvements.

The State of New Mexico (NM) Human Services Department (HSD) is replacing its existing Medicaid Management Information System (MMIS) through an MMIS Replacement (MMISR) Enterprise Project. The MMISR Solution will comprise multiple modules using business process outsourcing (BPO) contracts, encompassing both technology-based components and business process optimization.In a hyper-stream environment, maintained, managed, and monitored project plans, project schedules, work hours, deliverable tracking, deliverable quality review, and coordination with the customer under the active project management office in infrastructure, enterprise service bus, and enterprise shared services workstreams:Asset Management, System Test, Capacity, and Communication Planning • Configuration and Acquisition Management • System Design Development and recording • Requirement Documentation and gatheringFacilitated, attended, elicited, and participated in stakeholder meetings while taking copious meeting minutes and a presenter when applicable.Documented and ensuing necessary actions and decisions from meetings are acknowledged and maintained in a database.Managed project work plans for various work streams and prepared necessary presentation materials for meetings.Ensured projects adhered to frameworks, and all documentation was maintained appropriately.Created a project management calendar for fulfilling each goal and objectiveFluent in Microsoft Suite applications including Word, Excel, Outlook, Visio, SharePoint, and MS Project with PWA and SVNPerformed file management, transcription, and other administrative tasks while working under tight deadlinesWorked with the project technical leads to execute project management activities including project plan development, project monitoring and control, and integrated change controlUpdated the schedule status as required, produced reports, tracked variances, and recommended corrective action.s

 Assesses progress for assigned projects/programs which include cost estimates, schedules and the performance of supportable baseline requirements by applying methods and procedures  Empowers evidence-based programming for children and family’s mental health via Supporting Providers and Reaching Kids (SPARK/iPad RO1/TFCBT) Facilitates a comprehensive process improvement effort following Lean Six Sigma methodologies Effectively articulate findings, solutions, and recommendations to managers both orally and in writing, and data driven reports  Coordinates activities and functions of evaluating performance for operational efficiency, program prolongation, and support services effectiveness for maintaining high standards or work objectives to ensure that SPARK receive age appropriate programming that meets the program goals and objectives of the agency  Plans, develops and implements a system for obtaining and providing data required by the agency/department for long-range planning and projections and that which is needed for evaluation of day-to-day operations

• Assisted the Dean and Assistant Dean on daily office tasks as need• Composed, analyzed, or edited MUSC Assessment Reports for 2016-2017 school year for:o The Pharmacy Curriculum Outcomes Assessment (PCOA), o American Association of Colleges of Pharmacy (AACP)o Department of Drug and Biomedical Sciences(DDBS)o South Carolina College of Pharmacy (SSCP)o Department of Clinical Pharmacy and Outcomes (CPOS)o MUSC Honor Code

• Assisted in calling veterans for appointment reminders• Welcomed new veterans but assisting them in the first steps of signing up for their My Health eVet program• Demonstrated effective interpersonal and public communication skills with new and current volunteers and employees

CNT Foundations - Customer Liasion SummaryThe Customer Liaison is actively involved in all areas of the company. Full understanding of what is occurring in the day-to-day operations of the company in order to assist clients, subcontractors/suppliers, and service personnel that daily are in contact with the company is expected. It is extremely important that the receptionist is aware that they are the first point of contact for our company and therefore needs to present a good impression and be able to interact with people in a friendly business-like manner. At all times, the receptionist needs to be aware that there is only one time to make a first impression. Duties of the Customer Liaison consists of the following (these duties may change with business practices):ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Other duties may be assigned.Answering incoming calls and routing them to the appropriate person in the office, voice mail, or the proper jobsite.Greeting people (clients, subcontractors/suppliers) as they come into the office.Place outgoing calls as requested or required.Filing and making files.Sending and replying to emails to customers and fellow employeesMay type memos, letters, transmittals, and listings as backup and may organize / alphabetize filing.Perform additional assignments per supervisor’s direction.Attend required meetings.Proficient in Microsoft Office applications. Entry Level Proficiency with Quick Books. Experience with Google Docs a plus.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 Managed department budget funds and handled clerical and administrative duties, including office organization, customer service, purchasing and fiscal duties, for the IPPD program Created, implemented and maintained comprehensive database for reporting of productivity statistics and forecasting on the staffing and developing recruitment strategies to obtain top talent  Performed research, responsible for quarterly planning and logistics management and created correspondence for internal communications  Negotiated & prepared Service agreements & estimates for repairs & services needed. Prepare invoices for services rendered & rental agreements. Calculate and verify technician time tickets for labor invested: customer pay, warranty & internal Developed life cycle cost analyses of projects or performs cost benefit or economic evaluations of current or projected program or office

 Pioneered new accounts and maintained a strong, growing customer base  Drove sales through upselling products based on customer's past purchases and preferences. Assisted in marketing efforts while building rapport with customers by inviting them to special store events. Performed daily operational tasks including purchasing, stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions. Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.

Location: Florence Crittenton of South Carolina Steered extensive social media outreach tasks with oversight of recruitment by building a network of qualified candidates, evaluating skills in relation to the task requirements for volunteers Forecasted and estimated requirements, and prepares programmatic reports, justifications, charts, graphs, statistical and narrative data, etc. Constructed and cultivated relationships with local contacts to gain industry knowledge, referrals, and business development leads  Facilitated networking opportunities to increase recruitment and community visibility of services and programs

INTERNSHIPS AND COMMUNITY SERVICEAmeriCorps VISTA Associate Assistant, AmeriCorps The Citadel, Charleston, SC Summer 2012-program specialist/researcher • Co-created, developed and implemented “Young Authors,” an educational program now being used in Charleston County Schools to replicate developing self-esteem and focus on students’ strengths; encouraged self-esteem and goal development• Contributed up to 200 volunteer hours to support and create a positive learning environment for underprivileged students at a variety of Title I schools in the Charleston area. And assisted in research through a systematic collection of analyzed psychological research data• Developed and executed recruitment strategies to attract, screen, and hire quality volunteers• Demonstrates effective interpersonal and public communication skills with a wide range and size of audiences

• Provides detailed management oversight of departments including analysis of discrepant areas and development of corrective actions to prevent discrepancy reoccurrence.• Cadets Telecounselors perform tasks associated with calling and qualifying prospective students and applicants.• Requirements include excellent communication skills.• The desire to communicate with prospective students and applicants to The Citadel.• The ability to utilize computer software programs to assist with duties and responsibilities.

Control access to the barracks at all times for visitors, workers, and studentsMaintain sign-in/out register for all visitorsAnswer guard room telephone and take messagesMaintain good order and discipline within the barracks at all times; Assisted with all aspects of the business including, but not limited to, administrative work, Strategic Consulting, including business plan & strategy development.