Brad Presutto Email & Phone Number

Canton, OH, US

United States

Qualified for 2023 President's Club (top 100 recruiters in the company) my first year with the company.Sourced and hired on average over 15 telecommunication tower climbers a month in a highly competitive market. Communicated and consulted weekly with Hiring Managers, Personal Business Partners, and other stakeholders in order to collaborate skillsets and.

Orlando, Florida, United States

Train and supervise new legal assistants and receptionists on best practices for submitting legal documents and scheduling for the different County and Circuit divisions throughout the state of FloridaSummarizes cases, prepares reports, and charts potential next steps for attorneys on their current caseloadDrafts legal documents such as contracts.

Cleveland, Ohio

Lakewood, Ohio

Lakewood, OH, United States

Mission StatementOur mission is to assist those starting out in their, careers, transitioning industries,or those returning to the workforce after some time away with the necessary skills and resources to apply for gainful employment.We offer top notch resume & cover letter writing services, behavioral interviewing practice sessions, and individualized.

1301 E. 9th Ave, Suite 1200, Cleveland, OH 44114

- Accountability for managing administration team to work in most efficient way to deliver expected results.- Best practice an operational excellence through process efficiency review an implementation of improvement plans.- Determine productivity is achieved in line with agreed SLAs / Key Measurements.- Identify operational efficiencies and promote these.

Cuyahoga County

Assists in the management of overall day-to-day production, service, and personnel issues of a team processing Annuity applications. Answers inquiries from NYL Agents, Administrative Managers, and Managing Partners. Handles complex technical requests and resolves complex issues. Performs supervisory responsibilities to include mentoring & coaching.

Assists in the management of overall day-to-day production, service, and personnel issues of a team processing Annuity applications. Answers inquiries from NYL Agents, Administrative Managers, and Managing Partners. Handles complex technical requests and resolves complex issues. Performs supervisory responsibilities to include mentoring & coaching.

Assisted in the management of overall day-to-day production, service, and personnel issues of a team processing Annuity applications. Trained "Specialists" within the New Business Services Contact Center.Answered inquiries from NYL Agents, Administrative Managers, and Managing Partners. Handled complex technical requests and resolves complex issues..

Collaborated with managers and associate groups to assess learning and development needsDesigned/developed curriculum and identified external training to satisfy assessed needsFacilitated and delivered training sessions as requiredCoordinated and delivered annual Workplace Harassment and Respect in the Workplace sessions for all associatesManaged Microsoft.

Consulted with clients to determine cost-effective, accurate training and developmentDesigned and developed training courses using appropriate methodology, format, and technologyFacilitated client-specific training sessions in a variety of techniquesAnalyzed program results according to Kirkpatrick’s levels of evaluationAdjusted training content based on.

Coached and trained team members, management, and branch employees of responsibilities, procedures, and governmental regulations that affected retail banking productsDeveloped Branch Support Helpdesk training materialsCreated and implemented streamlined branch processes along with scripting bank-wide communicationProvided routine technical support for bank.

Analyzed and consulted with customers on banking relationships and recommended products to optimize earning/saving goalsDelivered accurate, responsive, and courteous customer serviceDemonstrated superior consultative selling techniques and results

Developed strategies to ensure training program were efficient, conclusive, and within budgetConducted orientation and assisted all new hires with policies and proceduresOrganized trainer outings to help build team rapportAdministered Train the Trainer seminars to instruct Corporate Trainers on the proper policies and procedures of trainingFacilitated.

Ba, Political Science, Environmental Studies

Activities and Societies: Iota Chi Upsilon Debate Team

Graduate Courses, Adult Learning / Secondary Education

Activities and Societies: Student Teaching Classroom Observation

Education record