Brian J. Pugliese Email & Phone Number

Naperville, Illinois, United States

Naperville, Il

I currently manage the operations, marketing, and staff of an independent insurance agency offering Farmers Insurance products, which services over 900 policies. Specialize in property and casualty products for individuals, families, and businesses. Grow business by developing and following up on leads from existing accounts, referrals, advertising, and networking in the community. Recruit, hire, train, coach, and mentor customer service staff and agents. Conduct periodic insurance reviews with customers to eliminate coverage gaps as the needs of the insured change. Obtained FINRA Series 6 and 63 to market variable life policies.Key Accomplishments Include:• Creating a business plan, scouting locations, negotiating the acquisition of a 30-year old insurance agency, and bringing the agency in full compliance with the Farmers brand. • Managing a marketing intern and overseeing all aspects of a project to launch a new office location.

Chicago, Illinois

I led and guided the creation and launch of a worldwide talent development model to support the efforts of the firm’s employees. Revised internal job descriptions to include core capabilities and behaviors for each employee role in the global development framework. Developed and delivered a training program for Human Resource staff that improved the talent acquisition process.Key Accomplishments Include:• Creating and implementing a process that facilitated improved cooperation between HR teams and hiring managers for posting job descriptions and sourcing talent.• Receiving SHRM Certified Professional Accreditation.

Chicago, Illinois

I directed a global team tasked with creating, developing, and implementing solutions that improved the performance of individuals, groups, and the executive search process. Led the team that supported new hiring and HR training involving coaching, business writing, interviewing, recruiting, recruit assessments, performance management, executive compensation, and compliance. I also oversaw the development and execution of a global Cornerstone OnDemand SaaS Learning Management System, which included vendor selection and project team management. Some Key Accomplishments Include:• Creating the training strategy that prepared over 1900 employees, in 56 offices, located in 30 countries, for the launch of a new candidate assessment methodology.• Established relationships with local leaders and led successful training programs for offices in North America, South America, Asia and Europe.• Overseeing the project management team that created over thirty eLearning modules on new business development, corporate culture, capability assessment, total rewards, best practices involving executive searches, and other such programs.• Directed the global office “champions” in a program to bring reliability and excellence to the recruiting and assessment process in local offices.

B.S., Bus Ad. Mis/Human Resources

Master Of Science - Ms, Organization Development