As a resourceful and driven professional, I have extensive experience in transforming emerging trends and market gaps into profitable products and revenue streams across the retail and e-commerce software space.Being skillful at achieving corporate objectives, I love to drive teams to focus on customer problems through deep discovery and requirements gathering. I have a keen ability to engage with customers to uncover insights and the "true problems" at hand. I hold a proven track record of reforming e-commerce brands and SaaS products to focus on solutions that revamp merchant and shopper experiences.My expertise lies in executing project vision while accomplishing complex milestones and adapting to changes. As an influential leader, I constantly facilitate cross-business unit communication while bridging gaps between engineers, designers, product teams and stakeholders.Current areas of interest/things I'm excited about:⦁ Frameworkless product management⦁ Applied generative AI⦁ AI tooling to speed up product development⦁ On-site shopper experiences that make you feel like you're shopping in a storeA few of my career highlights include: ⦁ Launching Recharge's first Generative AI product, solving a massive merchant need around synthesizing cancellation reasons and notes to build an understanding of the "why" behind cancellation trends across product lines.⦁ Drove rapid growth in new product offerings at Recharge, spearheaded the formation of a new membership product and personally owned the roadmap for our cancellation prevention product, establishing market fit and improving the offering’s scope and features.⦁ Brought a shift from a generic ESP (70% user base) to an e-commerce-focused email platform (50% user base) by identifying at-risk feature areas and developing plans to tackle potential sales traps.⦁ Rebuilt the email error system at Drip to present actionable insights and devised an integration strategy for Mailchimp and partnered with the executive leadership team during Drip's strategic acquisition of Sleeknote.