Benjamin Westfall Email & Phone Number

Ferndale, Michigan, United States

Manages products and product data at every stage. Creates and maintains products within Prophet 21 ERP (P21), both manually and in bulk using Excel spreadsheets. Maintains Nalpac com product pages using Shopify Plus, which includes adding images, descriptions, categories, tags, and features/attributes. Edits images for product pages in Adobe Photoshop, which includes cropping and, where necessary, can include background removal, rescaling, and retouching. Creates product descriptions using basic HTML. Creates, maintains, and utilizes bulk upload templates in P21. Creates and utilizes product and vendor reports using P21. Creates company documents and fillable PDFs using Microsoft Word and Adobe Acrobat. Provides internal training on P21 processes and creates detailed supplemental SOPs. Fulfills other roles as necessary, including filling in as a product representative and providing technical support during internal trade events.

Dearborn, Michigan, United States

Performed cleaning duties of classrooms, restrooms, and other areas as directed by the supervisor. Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets. Assembled basic furniture and supplies for offices and classrooms. Performed minor repairs such as light fixtures, dispensers and desks.

Detroit, Michigan, United States

Conducted new participant intakes. Provided support to shelter participants, including assisting with independent living skills, reviewing and editing employment and school documents, distributing medications, childcare, and transportation. Received support helpline phone calls and documented information on intake forms. Employed appropriate disciplinary action toward participants who did not adhere to the policies and procedures of the program.

Managed a 50-person canvassing team. Performed administrative tasks such as canvass mapping, answering recruitment calls, conducting interviews, submitting background checks, tendering offer letters, and submitting payroll data. Guided onboarding for incoming canvassers. Directed training for new and existing canvassers.

Ferndale, Michigan, United States

Created tailored customer service experiences to a diverse clientele. Provided education to each client regarding how to properly care for and maintain either their existing or future routines. Maintained an organized, clean, and safe work environment both independently and as a team. Assisted with front desk reception when needed by making appointments and taking professional phone calls.

Taylor, Michigan, United States

Assembled and maintained an organized food-safe service line while providing exemplary customer service in a fast-paced environment. Managed a small team as lead opener and administered tasks as necessary

Dearborn, Michigan, United States

Plymouth, Michigan, United States

Bachelor Of Science - Bs, Health And Human Services - Public Health, 3.5

Activities and Societies: PRIDE

3.7

Cosmetology/Cosmetologist, General