Mark Brabazon Email & Phone Number

Dublin City, County Dublin, Ireland

London, United Kingdom

• Developing innovative and creative social media strategies for the association, together with its industry charity and the UK-wide play campaign
• Managing all web and app development projects, from sourcing designs through to user acceptance testing
• Utilising web and social analytics tools to gain insights into the performance of online campaigns, develop marketing strategies and advising the communications team accordingly
• Accountable for project managing the development and implementation of a new cloud-based CRM programme
• Managing ongoing IT support telecoms contracts, together with efficiently managing both the IT and digital budgets
• Overseeing the full customer experience developing the brand proposition, enhancing the social strategy, acquisition and ongoing campaigns

London, United Kingdom

• Ongoing management of all software solutions and managing all IT requirements, including in-house server administration and all IT equipment
• Playing an integral role in moving the company forward into cloud-based solutions, by removing the overhead of in-house servers and mobilising the staff
• Providing support for all the company websites, including web hosting management, advanced content management and the implementation of new website functionality

London, United Kingdom

• Developing new bespoke client management and invoicing software solutions, whilst supporting all legacy applications
• Acting as a focal point of contact for any technical queries and serving as an IT Advisor to the entire association

London, United Kingdom

• Managing a portfolio of clients from a variety of industries, including government bodies, insurance and banking organisations
• Analysing the business needs of each individual client to find the optimal software solution for their business needs
• Designing, developing, delivering and supporting these solutions, resolving any initial or ongoing technical issues

Galway, Ireland

• Working with members of numerous departments within the company to determine software solutions to meet the objectives of individual projects
• Designing, developing, delivering, and supporting both desktop and intranet-based solutions throughout the organisation

Dublin, Ireland

Various software development / analyst programmer roles in Dublin City at AIB Bank, Information Solutions Ltd, Deecal International and Citibank.

Master'S Degree, Data Analytics

Postgraduate Certificate, Statistics

Postgraduate Certificate, Creative Industries

B.Sc., Applied Computing