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@focusservices.com
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2 phones found area 919 and 703
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LinkedIn matched
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Bracken Mayes is listed as Vice President Of Operations at Focus Services at Focus Services, a with 435 employees, based in Greenville, North Carolina, United States. AeroLeads shows a work email signal at focusservices.com, phone signal with area code 919, 703, and a matched LinkedIn profile for Bracken Mayes.
Bracken Mayes previously worked as Vice President - Domestic at Focus Services and Regional Vice President Of Operations at Focus Services. Bracken Mayes holds Jd, Law from North Carolina Central University School Of Law.
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AeroLeads found 1 current-domain work email signal for Bracken Mayes. Compare company email patterns before reaching out.
Experienced leader with a demonstrated history of driving performance results in the outsourcing industry. Strong professional skilled in Business Process Improvement, Employee Engagement, Data Integrity and Compliance.
Listed skills include Customer Service, Team Building, Legal Writing, Criminal Law, and 18 others.
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Focused oversight of Contact Center Operations for all domestic locations to continue offering best-in-class solutions for our clients.Responsible for Director-level Development and consistent, meaningful results against internal financial and strategic objectives as well as client-specific performance targets.
East Region, United States
Leading Contact Center Operations in Sales with focus (no pun intended) on consultative process, compliance, and customer experience. Daily operational commitment to continuous process improvement and team member engagement to retain and grow business for our valued clients.Responsible for financial health of the region, including revenue and smart balance of cost-containment strategies, employee satisfaction and retention, and core key performance indicators that demonstrate value.
Jacksonville, Florida Area
Focused oversight of all operational functions and key business support functions. Strategic development and deployment of initiatives designed to improve results in customer experience, customer loyalty, and market gains for clients. Diligent execution with responsibility for maximizing revenue and minimizing expense.
Jacksonville, Florida Area
Promoted to launch and re-align to centralize operations. Successful direction of 8 program launches to increase revenue. Focused on speed to proficiency and operational results while balancing financial targets. Led and achieved efforts for company compliance certifications in telesales.
Raleigh-Durham, North Carolina Area
Oversight of Professional Development, Quality Performance & Compliance. Core functions included curriculum design and implementation. Led Inbound Operations for Sales and Service, including virtual and "brick and mortar" workforces. Implemented foundational sales program and quality monitoring. Developed core Standard Operating Procedures to govern fair and consistent treatment of all employees and merit-based performance appraisals to reward performance.
Raleigh-Durham, North Carolina Area
Business Analytics for "Voice of the Customer" to complement Marketing strategies and offers. Project management for new client initiatives.
Raleigh-Durham, North Carolina Area
Curriculum design and implementation for sales and service clients. Traveling education specialist for "on site support" through billing system conversions. Oversight of escalations through to resolution for clients and customers.
Other employees you can reach at focusservices.com. View company contacts for 435 employees →
Leo Rodriguez
Colleague at Focus ServicesEl Salvador
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Garreth Thornley
Colleague at Focus ServicesLayton, Utah, United States
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Shelly Carlson
Colleague at Focus ServicesOgden, Utah, United States
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Cassie Flammer
Colleague at Focus ServicesLogan, Utah, United States
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Magdalena Ramos
Colleague at Focus ServicesEl Salvador
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Brian Cooley
Colleague at Focus ServicesFennimore Town, Wisconsin, United States
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Celia Murcia
Colleague at Focus ServicesSan Salvador, El Salvador
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WJ
William Joshua Powers
Colleague at Focus ServicesRocky Mount, North Carolina, United States
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James Argust
Colleague at Focus ServicesOgden, Utah, United States
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Stephanie Perez
Colleague at Focus ServicesDubuque, Iowa, United States
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Activities and Societies: Golden Key, Alpha Lambda Delta, National Foreign Language, Alpha Kappa Alpha Sorority, Inc.
Quick answers generated from the profile data available on this page.
Bracken Mayes works for Focus Services.
Bracken Mayes is listed as Vice President Of Operations at Focus Services at Focus Services.
AeroLeads has found 1 work email signal at @focusservices.com for Bracken Mayes at Focus Services.
AeroLeads has found 2 phone signal(s) with area code 919, 703 for Bracken Mayes at Focus Services.
Bracken Mayes is based in Greenville, North Carolina, United States while working with Focus Services.
Bracken Mayes has worked for Focus Services and Bernard Bpo.
Bracken Mayes's colleagues at Focus Services include Leo Rodriguez, Garreth Thornley, Shelly Carlson, Cassie Flammer, and Magdalena Ramos.
You can use AeroLeads to view verified contact signals for Bracken Mayes at Focus Services, including work email, phone, and LinkedIn data when available.
Bracken Mayes holds Jd, Law from North Carolina Central University School Of Law.
Bracken Mayes is listed with skills including Customer Service, Team Building, Legal Writing, Criminal Law, Appeals, Leadership, Training, and Family Law.
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