Brad Ardoin Email and Phone Number

(Oil & Gas Mechanicals)

(Tube-Alloy)Utilized company applications to develop bids providing sales prices and projected lead times for purchase transactions. Met required project deadlines and responded to stakeholder service requests and emergency situations. Collaborated with production teams and vendors to ensure quality services were provided and met all customer standards. Communicated with account managers on all conflicts to ensure the best possible resolutions were provided.

Developed highly empathetic client relationships. Computed accurate sales prices and lead times for purchase transactions. Worked under strict deadlines and responded to service requests and emergency call-outs. Guaranteed positive customer experiences and resolved all customer complaints. Communicated all merchandise needs or issues to appropriate supervisors. Coordinated with outside vendors to insure quality services were provided. Accurately logged all orders shipped and received… Show more Developed highly empathetic client relationships. Computed accurate sales prices and lead times for purchase transactions. Worked under strict deadlines and responded to service requests and emergency call-outs. Guaranteed positive customer experiences and resolved all customer complaints. Communicated all merchandise needs or issues to appropriate supervisors. Coordinated with outside vendors to insure quality services were provided. Accurately logged all orders shipped and received daily. Provided customers with detailed weekly status reports and maintained a high level of communication. Organized weekly, monthly, and quarterly reports for quality scores, on-time delivery scores, profit margins, etc. Implemented new procedures for increasing customer service satisfaction. Cross-trained and provided back-up for other customer service representatives when needed. Show less

QA - Inspected, tested and measured materials, products and installations to spec. Measured finished product dimensions to ensure compliance with specifications. Marked data / inspection sheets with grade and acceptance-rejection criteria. Warehouse - Operated powered lift trucks, pallet jacks and forklifts. Received incoming shipments and reviewed contents against purchase order for accuracy. Transported goods from racks, shelves and vehicles. Driver - Loaded and unloaded trailers… Show more QA - Inspected, tested and measured materials, products and installations to spec. Measured finished product dimensions to ensure compliance with specifications. Marked data / inspection sheets with grade and acceptance-rejection criteria. Warehouse - Operated powered lift trucks, pallet jacks and forklifts. Received incoming shipments and reviewed contents against purchase order for accuracy. Transported goods from racks, shelves and vehicles. Driver - Loaded and unloaded trailers with mechanical freight handling equipment. Processed shipment documents neatly and efficiently for each load. Delivered customer orders within established time frames. Interacted with customers and vendors in a friendly and timely manner. Notified supervisor of any customer or delivery problems. Show less