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Purpose Driven. Trustworthy. Respectful.These are the values that guide my daily work and inspired me to join the team at Western Union.As a leading fintech, Western Union’s team of 10,000 people in 200 countries provides financial services forfamilies, small businesses, multinational corporations, and non-profit organizations. And my team and I workeach day to ensure that those services are provided without the threat of fraud.WHAT I BRING TO THE TEAM StructureFor fraud detection and AML compliance, a robust program of checks and balances is critical. I establishstructure to ensure that all of my team members are on the same page for effective monitoring, detection,analysis, and mitigation. AccountabilityWhile holding employees accountable for their performance can be a touchy subject, I believe that allaccountability starts with me. Holding myself to the same – or higher standards – as my employees sets thefoundation for attention to detail, owning your mistakes, and taking appropriate action in a timely manner. DisciplineRather than a punishment, I see discipline as a practice of training my teams. Like accountability, the practiceof discipline starts with me – I establish the model through my actions and attitude. Next, I ensure thatindividuals on my teams have the training, tools, and support they need for optimal performance, becausewithout that I cannot expect commitment to their roles. A disciplined team requires little interference fromthe leader because they understand what it takes to achieve a goal, complete a project, or solve a problem.Structure, accountability, and discipline ensure that resources are not wasted so that potential fraud can beidentified, monitored, and mitigated.SELECTED ACCOMPLISHMENTS By realigning tasks and responsibilities, I reduced the compliance backlog by 44%. I was twice selected to turn around banking operations following failed compliance audits. With experience spanning regional and national banks, I was asked to support the implementation of aspecialized fraud detection program.SKILLS & SPECIALTIESCompliance Management • Fraud Detection • Auditing/Treasury Services • BSA / AML / OFAC • USA PatriotAct • Risk Analysis & Management • Suspicious Activity Reports • Due Diligence • Regulatory Reporting •Strategic and Tactical Planning • Operations Management • Team Building & Leadership • Client RelationshipManagement • Cross-Departmental Communication • Project/Program Management • Time & ResourceManagement • iWatch • AS400
Charles Schwab
View- Website:
- schwab.com
- Employees:
- 20505
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Sr Manager Financial Crimes Risk ManagementCharles Schwab Jun 2022 - Present -
Supervisor, Global Agent Oversight ► Fintech | Aml | Financial Services | BsaWestern Union Nov 2015 - Jun 2022Englewood, ColoradoAt Western Union, we believe that when money moves freely, good things happen – businesses grow, studentsgo to college, or emergency aid helps provide relief.In other words, we help people move their money to make good things happen.However, moving money involves risk and its my job to make sure fraud and theft don’t impact ourstakeholders.Directing the efforts of a 7-member team in 3 time zones on 2 continents, I lead the analysis of possiblesuspicious activity by customers, agents, and affiliates to minimize risk exposure.Monitoring 7,000+ transactions per year on average, I: Maintain comprehensive documentation regarding suspensions, terminations, and reactivations to analyzetrends, to identify high-risk issues, to develop recommendations for updates to business policies and practices,and to comply with Department of Justice Elevated Fraud Risk Agent Location (EFRAL) requirements. Prepare detailed reports with data by country, status, and suspension levels, and provide regularcommunication to the Regional Compliance, Sales, Audits, and Collections departments.Highlights of my results and initiatives include: Motivating the team to deliver consistently for all internal SLAs, with 99% accuracy – compared with thestandard of 85%. Modifying employee work schedules to align with local employment law. Collaborating with the reporting team on a 5-month project to automate tasks to maintain case files moreefficiently, achieving a 20% reduction in manual work. -
Financial Center Manager ► Branch Operations | Compliance | Fraud PreventionKeybank Sep 2010 - Aug 2014Littleton, ColoradoI was brought on to the Key Bank team to turn around operations at an under-performing branch that hadfailed 2 consecutive compliance audits. To do this, I: Implemented a standards-based and quality-focused coaching program for the branch’s 8 staff members;the team responded and delivered a consistent performance against goal, including achieving 200% in animportant KPI. Assessed and overhauled processes, enforced standard procedures, coordinated compliance training withour corporate headquarters, and cleaned up required documentation files. Conducted internal audit reviews to assess employees’ knowledge of fraud monitoring, BSA/AML, and OFACprocedures. Implemented quality checks for payment services, including ACH, wire, and bill pay services. -
Assistant Vice President | Branch Manager ► Operations | Team Development | Compliance SmeColorado State Bank And Trust Oct 2007 - Jul 2010Greater Denver AreaColorado State Bank and Trust now operates as BOK Financial, and I was recruited by the VP to lead theregion’s largest branch – a corporate location – with annual deposits of $120 million and 15 staff. My primarytask was to address operational issues that led to the branch failing 4 audits.My first step was to evaluate each staff member’s performance, training, and potential to determine theiroptimal assignments. Next, I recruited and trained an Assistant Branch Manager.By enforcing training standards, implementing weekly meetings, and addressing morale issues, the team madeimprovements across the board and the branch passed the next audit – which was 6 months after I was hired.I also: Served as the subject matter expert for wire transfers, ACH/EFT activities, exception processing, andregulatory compliance. Coordinated regularly with the corporate Investment Center, Private Banking, Mortgage, Treasury Services,Trust, and Commercial Banking departments for high-risk clients with large cash deposits. Earned multiple Perfect Circle awards – the bank’s highest – for my own leadership and individualperformance. -
Avp | Branch Manager | Personal Banker | Multi-Site Operations | Compliance Risk ReviewsBank Of The West Feb 2003 - Sep 2007Greater Denver AreaStarting as a Personal Banker in Omaha, I earned a promotion to Assistant Vice President to direct dailyoperations for 2 Colorado branches in high-risk locations.Coordinating the activities of 9 employees, I defined and implemented long and short-term objectives,communicated regularly with the product management department regarding compliance risk reviews andregulatory framework, and prepared both locations for annual audits.Some of my highlights and accomplishments included: Consecutive positive bank audit scores. Implementation of a bank at work program for an airline with 3,000 employees. Closing $500,000 in business loans in a single quarter. Earning the top ranking in the region and 3rd out of 500 peers. Securing a top 5% ranking based on performance. Expanding consumer loans $3 million by building a robust referral network.
Brad Bartels , Cams Skills
Brad Bartels , Cams Education Details
Frequently Asked Questions about Brad Bartels , Cams
What company does Brad Bartels , Cams work for?
Brad Bartels , Cams works for Charles Schwab
What is Brad Bartels , Cams's role at the current company?
Brad Bartels , Cams's current role is Sr Manager, Financial Crimes Risk Management at Charles Schwab.
What is Brad Bartels , Cams's email address?
Brad Bartels , Cams's email address is br****@****ion.com
What schools did Brad Bartels , Cams attend?
Brad Bartels , Cams attended Tecumseh High School, Southeast Community College.
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Brad Bartels , Cams has skills like Internal Audit, Payment Card Processing, Retail Banking, Payments, Performance Management, Compliance, Commercial Banking, Credit Cards, Mobile Payments, Consumer Lending, Fraud Claims, Investment Banking.
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Brad Bartels , Cams's colleagues are Jay Rugg, Adam Liu, Diane Jacobs, Marc Taylor, Jeff Sharpe, Girish Varma, Kalvin Deng.
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