Customer-driven business development professional with 20 years’ domestic and international experience focusing on technical architecture and sales engineering and practitioner of Demo2Win methodologies. Higher education researcher focusing on globalization and the internationalization of higher education. A Salesforce certified administrator. Extensive knowledge of sales and marketing strategies including competitive profiles and analysis, consultative sales approach, customer needs assessment/analysis captured through discovery, solution selling, and market positioning. Demonstrated the ability to enhance critical revenue-generating business partnerships through relationship development, strategic alliances, and overall profit maximization. Versatile business development expertise including growth strategies, program development, account management and retention. Key Strengths• Higher education researcher focusing on the internationalization of higher education, international branch campuses, and international partnerships. • Over 20 years’ experience working at or with higher education institutions across six continents.• Experienced Solution Engineer.• Business architecture design, development and client customization.• Channel marketing, sales training, and product distribution through resellers and partners.• Engage clients through discovery processes in order to understand business needs and objectives for proposal creation.• Product presentations including product launch, new product introductions and training on new products to resellers, as well as end-users.