Primary focus involved staffing concerns and survey readiness to maintain compliance with both federal and state regulations. Prioritized resident care as a constant center of attention. Coordinated all business development including public relations and fostered growth through continuous improvement. Guided facility team through successful surveys, identifying opportunities for development. Translated needs, issues, and ideas into effective strategies and action plans. Formulated facility specific implementation plans and actively evaluated the effectiveness of actions/programs implemented including instituting consistent in-services for all shifts.

Targeted personnel recruitment concentration to mitigate staffing concerns. Prioritized resident care as a continual focus. Coordinated business development and fostered growth and potential by partnering with AITs within this role. Guided facility team through successful surveys, identifying opportunities for growth. Translated needs, issues, and ideas into effective strategies and action plans. Formulated facility specific implementation plans and actively evaluated the effectiveness of actions/programs implemented.

Flexibly overseeing day-to-day activities in LTC facilities across Northern Illinois and Wisconsin. Lead teams decreasing agency and implementing changes to promote staffing retainment across all locations. Maintaining highest level of care for residents by conducting active in-services related to current events. Successfully increasing residency at each location and implementing updates to teams and processes ensuring high quality care.

Focusing on brain injury rehabilitation alongside medical and health services management. Supervise clinical and administrative affairs related to the 78-bed healthcare facility. Oversight of staff and personnel, financial matters, medical care, medical supplies, facilities, and other duties as required. Maintaining highest level of care for residents by conducting active in-services related to current events. Successful implementation of disaster plans necessary to mitigate health concerns related to the COVID 19 pandemic, while still maintaining excellent health care standards and quality of life for our residents. Increased census approximately 30% during tenure. Reinforced non-agency staffing through mentorship and continuous employment improvement. Current concentration is clearing this facility from national focus list.

Specializing in medical and health services management. Supervise clinical and administrative affairs related to the 115-bed healthcare facility. Oversight of staff and personnel, financial matters, medical care, medical supplies, facilities, and other duties as required. Maintaining highest level of care for residents by conducting active in-services related to current events. Efficient inception and implementation of disaster plans necessary to mitigate health concerns related to the current pandemic, while still maintaining excellent health care standards for our residents. The systematic integration of this mitigation has resulted in successful survey visits from state and federal health departments during the pandemic.

Develop strategic business plans implemented nationally; increasing company profitability. Oversee all day to day operations of the facility to ensure an exceptional resident and team member experience and a high degree of operational excellence. Participation in formulation and ongoing refinement of strategic procedures and oversee execution in an effort to enhance profitability, productivity and efficiency. Effectively attend and conduct in professional workshops to maintain working knowledge of updated processes and procedures in the long term care industry. Lead by example by actively driving a culture of collaboration, communication, accountability, excellence and innovation. Develop and review monthly/quarterly/annual business plans to ensure operational excellence and compliance with company objectives. Conduct all critical hiring and termination of community staff.

Accountable for the day to day business aspects of a 79+ bed nursing facility. I have successfully addressed and mitigated previous and current survey findings with this facility. Strong patient advocacy skills employed. Effective policy implementation and execution skills utilized. I strongly encourage a team environment for the facility staff, as well as our internal and external customers. Effectively increased residency from approximately 65% since initiation of employment. Efficaciously increased the overall case mix of residents during tenure with this employer.

Accountable for the day to day business aspects of a 120+ bed nursing facility. Successfully rebuilt the management team. Through key coalitions within the community, I initiated and executed contracts with a new lead physician to ensure care is available for patients at this nursing facility in a timely fashion. I have aided our team in increasing the star rating for the facility. Strong patient advocacy skills employed. Effective policy implementation and execution skills utilized. I aim to ensure that our patients feel at home in our facility and maintain an open door policy. I strongly encourage a team environment for the facility staff, as well as our external customers. Effectively increased residency from approximately 20% since initiation of employment. Efficaciously increased the overall case mix of residents during tenure with this employer.

Accountable for the day to day business aspects of a 60 bed nursing facility in a remote location of West Virginia. Successfully traversed state survey with finesse and thorough working knowledge of new and old regulations for the past 2 years. Successfully rebuilt the management team; Clinical Care Supervisor, Director of Nursing, and Director of Social Work.Through key coalitions within the community, I initiated and executed contracts with a reliable, local, ambulance company to ensure emergent care is available for patients at this remote nursing facility. I have aided our team in maintaining the four star rating for the facility. Strong patient advocacy skills utilized. I aim to ensure that our patients feel at home in our facility and emphasize an open door policy. I strongly encourage a team environment for the facility staff, as well as our external customers. Effectively increased residency from 76% to 100%. Efficaciously increased the overall case mix of residents from 3.25 to 4.0. Productively overhauled the physical therapy department's equipment which has successfully brought in a higher population of rehabilitation to home patients. I strive to maintain an effective teamwork relationship with all employees within the facility.

Imparted effective leadership skills to team members. Provide strong therapeutic skills to children and families in caseloads for this office. Facilitate care plans and case management services for families with mental health and behavioral deficiencies. Maintain key coalitions through innovative partnerships. Responsible for all staffing, training, and clinical supervision hours for the clinicians in this office. Responsible for conducting observed academic therapy sessions for Psychology scholars at Western Pennsylvania Institute and Clinic. Time management, therapeutic communication, compassion, reliability, and diligence skills strongly implemented with this position. Groomed a member of the team that required further experience in order to hold this position. Once acknowledgement of this success, I moved on to another opportunity.

Accountable for all Marketing and Admissions for this Alzheimer’s based facility. Implement and monitor treatment plans as well as supervised all daily activities, as well as oversee and maintain attendance for the Adult Daycare program. Knowledge of mental health medicine and treatments strongly utilized. Directly responsible for family and patient counsel and teaching. Leadership mentality strongly emphasized with this position. Strong possibility for growth with the company. Acting medical liaison for all current residents as well as those involved with the Adult Day Program. Employer has released a statement that quarter 1 of 2016 has shown the first positive variance since implementation of the Adult Day Program 10 years ago.

Monitored treatment plans with focus on adolescent counseling. Supervision of 7 group homes dedicated to mentally compromised youths. Directed all education related events, in example, parent teacher conferences, prom outings. Also supervised, conducted and participated in all department and individual facility education activities and staff meetings. Managed all well visits to physicians. Leader of management staff and consultant in developing working business plans for broadening the current venture. Created and maintained schedules for 20 staff. Positive customer service skills utilized through the ongoing support and implementation of the company’s health service initiatives and positive business objectives. Ensured all support resources are appropriately utilized and optimal levels of interdepartmental collaboration is sustained.

Implemented and monitored treatment plans as well as supervised all daily activities. Aided in facilitating strong role in the lives of troubled male teens. This setting was the final step before incarceration. Empathy, endurance, and strong ethics applied with this position. Therapeutic communication and teaching are also strong attributes. Returned as a favor to re-implement wilderness treatment practices. This position was undergone over several years, 2000-2001, 2004-2006, and 2007-2008 as well.

700 successful discharges within one year, decreased state report flagging by 95% for the department. Proven increase of sales by maintaining influx and outflow of care appropriate patients. Employer has released a statement that this site had a $10+ million dollar profit during the time I operated as Director of Social Services. Healthcare related finance knowledge strongly utilized. Acted as a liaison between exterior as well as interior support and residents. Managed psychological services for the building as well as all care planning. Functioned per state and national guidelines. Exercised empathy and teaching with coworkers, families and patients. Strong managerial skills, time management, organization, and therapeutic communication talents also utilized.

Accountable for all Marketing and Admissions for this 60 bed facility. Knowledge of mental health medicine and treatments strongly utilized. Directly responsible for family and patient counsel and teaching. Leadership mentality strongly emphasized with this position. Maintained full bed count throughout service with this facility.

Leadership mentality strongly emphasized with this position. Responsible for all care planning for 120 residents in this facility. Knowledge of reporting incidents and corrective action plans to appropriate state boards. Efficient follow through with any corrective action plans. Facilitated “Cleanest evacuation of a facility” by the state fire marshal and numerous other high ranking officials after a natural disaster. Therapeutic communication, fortitude and time management strongly employed with this position.

Built key coalitions through community and media relations. Facilitated co-ops between the local town residents and members of the Manor and Villa. Oversaw Quality Assurance reporting, care planning and overall functioning of the department. Aided in staff training.