• Designed physical warehouse/store layout in compliance with local, state and federal safety laws• Created and managed product rack optimization based on sales trends• Managed daily operations, overseeing both retail and warehouse staff• Prepare packing lists and other documents for the tracking and transport of cargo from the time of pickup to the delivery on all domestic and international shipments• Resolved issues with both internal inventory control and improved system with vendor issues to ensure highest quality of service and to rectify damages or losses

• Managed retail floor team of up to 20, ensuring smooth operations and exceptional customer service.• Developed relationships with vendors and customers by phone, email and in-person resulting in proven track record of increased sales• Security responsibilities including arming/disarming onsite security system and responding to alarm notifications• Maintaining POS accuracy, including physical cash drawers• Populate website e-commerce shop with product, review and update listings

• Oversaw Fabricated Components Division daily operations and production schedules• Facilitated across multiple teams to streamline purchasing, production and labor.• Collaborated with customers from initial design to finished product, monitoring all stages

• Handled customer inquiries and managed key accounts• Resolved customer issues promptly, maintaining high levels of satisfaction and retention• Helped reach monthly and yearly sales goals.