Brad Cobb Email and Phone Number
Experienced professional with a history of working in business-to-business SaaS, software, healthcare, and information technology fields. Skilled in Sales, Onboarding, Customer Service, Customer Success, Customer Retention, Upsell, Cross-sell, & Account Management. Highly successful in developing trust-based relationships with both colleagues and clients to drive creativity and collaboration. Proactive and adaptable customer-focused with strong problem-solving and communication skills. Proficient in utilizing Customer Relationship Management (CRM) systems such as Salesforce.com, SAP, and Microsoft Dynamics alongside other various sales tools such as Microsoft Office and Google Suite.
Metropolitan Government Of Nashville And Davidson County
View- Website:
- nashville.gov
- Employees:
- 739
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Property InspectorMetropolitan Government Of Nashville And Davidson County Jan 2024 - PresentNashville, Tennessee, United States
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Ecommerce Business OwnerCobb & Co. E-Commerce Aug 2020 - PresentHendersonville, Tennessee, United States•Managed daily operations, including inventory sourcing and customer service, to ensure business success.•Achieved annual sales of over $300,000 through strategic marketing and product selection.•Enhanced customer satisfaction and repeat business through efficient store operations and service.
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Business PartnerMoby Dicky'S, Llc Nov 2016 - PresentHendersonville, Tennessee, United States•Co-Founder - helped to implement the business plan and launch the start-up•Social Media Management -
Renewal Sales ManagerCiena Jul 2018 - Jul 2020Nashville, Tennessee, United States•Led a dynamic Renewals team, overseeing the closure of transactions worth $19 million.•Accelerated on-time renewal rate KPI by 15%, demonstrating effectiveness in time-sensitive deliverables.•Achieved team optimization and increased sales productivity, leading to substantial revenue growth. -
Renewal Sales ManagerBd Sep 2018 - Dec 2019Nashville, Tennessee, United States•Directed a renewals team of 10, overseeing all renewals operations and strategies in a competitive market.•Orchestrated daily sales calls and renewal negotiations, ensuring high customer retention. •Achieved impressive results by increasing closed sales by a notable $6.4 million year over year. -
Sales ManagerWolters Kluwer Jan 2017 - Jul 2018Nashville, Tennessee, United States•Led a 14-member global team, tasked with improving renewal rates and fostering business growth.•Successfully raised Team Renewal Rate by 8%, showcasing strategic management and team leadership skills.•Exceeded sales targets by growing net new product and service sales by an astounding 87% year over year. -
Manager, Customer SuccessSalesforce Apr 2015 - Jan 2017Nashville, Tennessee, United States•Managed a 16-member team in a high-paced SaaS company, overseeing operations, customer success representatives, and renewals managers.•Oversaw the renewal of over 15,000 contracts annually, valued at more than $73 million.•Amplified Team Renewal Rate by 9%, contributing significant growth to the company during tenure.•Conceived novel KPI for Customer Success, boosting overall effectiveness, and later adopted company-wide. -
Customer Success ManagerSalesforce Jan 2013 - Apr 2015Nashville, Tennessee, United States•Fostered account relationships daily through troubleshooting and problem-solving to mitigate churn.•Achieved 3-time President's Club Award by nurturing and building strong account relationships.
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Renewals SpecialistSage Aug 2010 - Jan 2013Nashville, Tennessee, United States•Achieved over 100% of quota regularly, while managing 200 accounts, through strategic upselling and positioning of multi-year contracts.•Recognized as a 2-time President’s Club Award winner for outstanding performance and dedication.
Brad Cobb Education Details
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Education
Frequently Asked Questions about Brad Cobb
What company does Brad Cobb work for?
Brad Cobb works for Metropolitan Government Of Nashville And Davidson County
What is Brad Cobb's role at the current company?
Brad Cobb's current role is Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes.
What schools did Brad Cobb attend?
Brad Cobb attended Henderson State University.
Who are Brad Cobb's colleagues?
Brad Cobb's colleagues are Morgan Jones, Patricia Burks, Malinda Gilbert, O’conner W., Theresa Costonis, Lilibeth Leon, Nicole Barr.
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