Brad Cobb
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Brad Cobb Email & Phone Number

Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes at Metropolitan Government of Nashville and Davidson County
Location: Hendersonville, Tennessee, United States 9 work roles 1 school
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Role
Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes
Location
Hendersonville, Tennessee, United States
Company size

Who is Brad Cobb? Overview

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Quick answer

Brad Cobb is listed as Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes at Metropolitan Government of Nashville and Davidson County, a company with 739 employees, based in Hendersonville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Brad Cobb.

Brad Cobb previously worked as Property Inspector at Metropolitan Government Of Nashville And Davidson County and Ecommerce Business Owner at Cobb & Co. E-Commerce. Brad Cobb holds Bachelor'S Degree, Education from Henderson State University.

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Email format at Metropolitan Government of Nashville and Davidson County

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Metropolitan Government of Nashville and Davidson County

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Profile bio

About Brad Cobb

Experienced professional with a history of working in business-to-business SaaS, software, healthcare, and information technology fields. Skilled in Sales, Onboarding, Customer Service, Customer Success, Customer Retention, Upsell, Cross-sell, & Account Management. Highly successful in developing trust-based relationships with both colleagues and clients to drive creativity and collaboration. Proactive and adaptable customer-focused with strong problem-solving and communication skills. Proficient in utilizing Customer Relationship Management (CRM) systems such as Salesforce.com, SAP, and Microsoft Dynamics alongside other various sales tools such as Microsoft Office and Google Suite.

Current workplace

Brad Cobb's current company

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Metropolitan Government of Nashville and Davidson County
Metropolitan Government Of Nashville And Davidson County
Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes
nashville, tennessee, united states
Website
Employees
739
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9 roles

Brad Cobb work experience

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Ecommerce Business Owner

Current
Cobb & Co. E-Commerce

Hendersonville, Tennessee, United States

  • Managed daily operations, including inventory sourcing and customer service, to ensure business success.
  • Achieved annual sales of over $300,000 through strategic marketing and product selection.
  • Enhanced customer satisfaction and repeat business through efficient store operations and service.
Aug 2020 - Present

Business Partner

Current

Hendersonville, Tennessee, United States

  • Co-Founder - helped to implement the business plan and launch the start-up
  • Social Media Management
Nov 2016 - Present

Renewal Sales Manager

Nashville, Tennessee, United States

  • Led a dynamic Renewals team, overseeing the closure of transactions worth $19 million.
  • Accelerated on-time renewal rate KPI by 15%, demonstrating effectiveness in time-sensitive deliverables.
  • Achieved team optimization and increased sales productivity, leading to substantial revenue growth.
Jul 2018 - Jul 2020

Renewal Sales Manager

Bd

Nashville, Tennessee, United States

  • Directed a renewals team of 10, overseeing all renewals operations and strategies in a competitive market.
  • Orchestrated daily sales calls and renewal negotiations, ensuring high customer retention.
  • Achieved impressive results by increasing closed sales by a notable $6.4 million year over year.
Sep 2018 - Dec 2019

Sales Manager

Nashville, Tennessee, United States

  • Led a 14-member global team, tasked with improving renewal rates and fostering business growth.
  • Successfully raised Team Renewal Rate by 8%, showcasing strategic management and team leadership skills.
  • Exceeded sales targets by growing net new product and service sales by an astounding 87% year over year.
Jan 2017 - Jul 2018

Manager, Customer Success

Nashville, Tennessee, United States

  • Managed a 16-member team in a high-paced SaaS company, overseeing operations, customer success representatives, and renewals managers.
  • Oversaw the renewal of over 15,000 contracts annually, valued at more than $73 million.
  • Amplified Team Renewal Rate by 9%, contributing significant growth to the company during tenure.
  • Conceived novel KPI for Customer Success, boosting overall effectiveness, and later adopted company-wide.
Apr 2015 - Jan 2017

Customer Success Manager

Nashville, Tennessee, United States

  • Fostered account relationships daily through troubleshooting and problem-solving to mitigate churn.
  • Achieved 3-time President's Club Award by nurturing and building strong account relationships.
Jan 2013 - Apr 2015

Renewals Specialist

Nashville, Tennessee, United States

  • Achieved over 100% of quota regularly, while managing 200 accounts, through strategic upselling and positioning of multi-year contracts.
  • Recognized as a 2-time President’s Club Award winner for outstanding performance and dedication.
Aug 2010 - Jan 2013
Team & coworkers

Colleagues at Metropolitan Government of Nashville and Davidson County

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1 education record

Brad Cobb education

FAQ

Frequently asked questions about Brad Cobb

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What company does Brad Cobb work for?

Brad Cobb works for Metropolitan Government of Nashville and Davidson County.

What is Brad Cobb's role at Metropolitan Government of Nashville and Davidson County?

Brad Cobb is listed as Customer Success Manager l Growth Oriented CSM Guiding Customers Towards Their Most Successful Outcomes at Metropolitan Government of Nashville and Davidson County.

Where is Brad Cobb based?

Brad Cobb is based in Hendersonville, Tennessee, United States while working with Metropolitan Government of Nashville and Davidson County.

What companies has Brad Cobb worked for?

Brad Cobb has worked for Metropolitan Government Of Nashville And Davidson County, Cobb & Co. E-Commerce, Moby Dicky'S, Llc, Ciena, and Bd.

Who are Brad Cobb's colleagues at Metropolitan Government of Nashville and Davidson County?

Brad Cobb's colleagues at Metropolitan Government of Nashville and Davidson County include Chase Mitchell, Justin Duff, Milton Reece, Wilburn Carroll, and Fran Anderson.

How can I contact Brad Cobb?

You can use AeroLeads to view verified contact signals for Brad Cobb at Metropolitan Government of Nashville and Davidson County, including work email, phone, and LinkedIn data when available.

What schools did Brad Cobb attend?

Brad Cobb holds Bachelor'S Degree, Education from Henderson State University.

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