Brad Cramer Email & Phone Number

New York, NY, US

• Accountable for the strategy and planning of decision analytics & insights to Enterprise business partners. Manages multiple internal relationships while partnering with technology leads and business intelligence peers.
• Leading the Decision Analytics & Insights Circle on our agile transformation; ensures alignment to broader Data & Analytics strategies & chapter objectives.
• Responsible for talent acquisition across multiple analytics disciplines while focusing on the development of our analytics leadership.
• Accountable for delivering insights directly aligned to business outcomes, driving team productivity, workflow optimization, speed to market and business growth, with a focus on the experience of our Brokers, Agents.
• Enterprise partner responsible for strategic decisions and analytic roadmaps; defines data and delivery patterns, end user tool strategy consumption, and our information delivery cloud strategy.

New York, NY, US

• Data & Information Delivery leadership, strategy and execution across Enterprise Operations, Customer Experience and Digital Marketing.
• Developed strategy to move data analytic distribution to Qlik Dashboards for a more self-service approach to business intelligence.
• Provided leadership across teams amidst significant organization changes.

New York, NY, US

• Lead data initiative / strategy to align BI Operations business intelligence products to the needs of executive level stakeholders (persona driven)
• Responsible for ensuring data & reporting assets were properly integrated into the business processes meeting stakeholder's requirements
• Orchestrated process improvements in operational functions through the delivery of data insights
• Facilitated communication between the business users and IT departments

New York, NY, US

• Led the Agency Operations Business Intelligence Team, talent acquisition, employee development planning
• Responsible for reporting on Agency Operations & Distribution Health of the Business with Senior Leadership, focusing on key trends, cost models, and business strategy.

New York, NY, US

• Developed end-to-end solutions aligned to business results working with disparate data, transforming to centralized data store
• Created data integrity & quality rules - developed interactive discovery dashboards for actionable insights

New York, NY, US

• Responsible for the collection of data, running, maintenance, and enhancement of our daily, weekly, monthly reporting processes.
• Developed an end user application tool to capture agent / broker demographic changes, updates to producer state licensing requirements; enabled leadership visibility to changes over time to inform staffing / capacity.
• Built management information tools to capture insights centered around employee & team performance
• Partnered with Enterprise Distribution leads on a set of metrics & KPI's to inform agency prospecting, opportunities for growth and regional market penetration
• Created automation packages through integration services and a centralized SQL data repository
• Established and implemented data validation and quality control framework best practices for the business intelligence team