In this capacity, I collaborate with sales representatives as a part of sales operational analyst team to provide effective customer services. I maintain the track-record of commissions of North America and National Partner programs along with Staples and Office Depot. I improve organizational productivity through monitoring the reporting and performance analysis procedures of all sales and marketing employees. I analyze and develop sales operations policies and procedures for meeting and… Show more In this capacity, I collaborate with sales representatives as a part of sales operational analyst team to provide effective customer services. I maintain the track-record of commissions of North America and National Partner programs along with Staples and Office Depot. I improve organizational productivity through monitoring the reporting and performance analysis procedures of all sales and marketing employees. I analyze and develop sales operations policies and procedures for meeting and surpassing sales targets. I perform multiple activities, including data analysis, policy execution, and negotiation with managers for supporting sales teams. I cultivate processes to ensure data accuracy. I spearhead key initiatives to drive measurable improvements in sales team performance. Integrate, compile, analyze, and evaluate data on sales performance metrics, including trends for products.Related Skills: Sales Operations Management, Procedures Analysis, Reports Preparation and Presentation, Business Growth and Development, Process Improvement Initiatives, Cross-functional Coordination Following are the highlights of the value I brought to the Lexmark International: ☛ Facilitated VP of Sales Operations in decision-making process through preparing and presenting report related to Lexmark’s total hardware funnel trend. ☛ Coordinated finance team in preparation of monthly profit and loss accounts for OEM business to evaluate the financial position. Show less

In this role, I performed the duties of insides sales and quotation to enhance the efficiency of sales, while maintaining will call counter in an organized manner. I composed orders from clients through telephone calls and gathered quotation from potential companies to secure deals. I supervised the growth and retention of customer accounts by delivering resourceful customer services. I supported management by training newly hired employees to enhance the performance standards. I monitored the… Show more In this role, I performed the duties of insides sales and quotation to enhance the efficiency of sales, while maintaining will call counter in an organized manner. I composed orders from clients through telephone calls and gathered quotation from potential companies to secure deals. I supervised the growth and retention of customer accounts by delivering resourceful customer services. I supported management by training newly hired employees to enhance the performance standards. I monitored the performance by tracking the completion status of assigned tasks within constrained time.Related Skills: Sales Growth, Revenue Optimization, Key Account Management, Staff Training and Development, Strategic Planning and Implementation Following is the highlight of the value I brought to the Brock McVey (Ferguson):☛ Played an integral role in generating business and improving customer base by introducing and improving effective will call systems. Show less

In this capacity, I provided consultation to potential customers to opt premium policies according to health and financial needs. I identified and resolved customer’s outstanding issues in a timely fashion to achieve customer satisfaction. I served as connection among customer support team, management, and customers to improve customer service and business productivity.Related Skills: Customer Consultation, Customer Services Management, Client Needs Assessment, Business Expansion, Team… Show more In this capacity, I provided consultation to potential customers to opt premium policies according to health and financial needs. I identified and resolved customer’s outstanding issues in a timely fashion to achieve customer satisfaction. I served as connection among customer support team, management, and customers to improve customer service and business productivity.Related Skills: Customer Consultation, Customer Services Management, Client Needs Assessment, Business Expansion, Team Building and Leadership Following are the highlights of the value I brought to the Xerox:☛ Secured promotion as a Team Lead within short span of four months and selected for providing training to staff members for improving customer services. ☛ Led a small team for specific project to manage the appointments of costumer’s health insurance plans.☛ Revised and recorded the appointments by using SharePoint program to ensure the discipline of timetable. Show less