• Spearhead strategic development for Walmart & Sam’s Club by identifying clients’ needs and expectations, delivering savvy enterprise solutions and controls while strengthening partnerships through the sales cycle.• Utilize needs-based sales methodology in collaboration in collaboration with the account team to map technology for the clients’ business drivers. Communicated capabilities and solutions by conducting demonstrations, whiteboard discussions, enablement plans and presentations.• Rebuilt fledging relationships with three strategic accounts and grew sales 30% despite supply chain challenges.• Develop and execute long term consultative control architecture strategies to maintain current business while growing new business opportunities.

• Lead strategic account delivery for high profile customers serving the food retail market.• Consolidate Emerson’s sales, projects, engineering, product management, services and full life cycle support into a customer focused portfolio• Develop and deliver customer strategy with the Solution Architects and Sales teams to drive growth• Create business opportunities with existing customers by identifying and evaluating customer needs and Emerson’s solution capabilities• Drive clear direction and customer focused solutions through technical design and application engineering background

•Lead global Lifecycle Services teams focused on total customer success for Industrial Refrigeration, Commercial HVAC, Renewable Fuels and Gas Compression markets.•Drove year over year sales growth and profitability for OEM after sales and service for food and beverage.•Defined demand planning process for sales & operations planning improving forecasting accuracy. •Member of Emerson’s executive data analytics steering committee and global quality team.•Developed dashboard analytics strategy for sales growth utilizing cloud-based data visualization software.•Restructured organization to strengthen sales operations and instituted KPIs, weekly huddles, lean office initiatives and performance management tools.•Led cross-functional teams that instituted industry leading e-commerce improvements, customer quality processes, delivery service level tracking & product design improvements.•Led strategic planning efforts for annual executive reviews focused on finance, operations & sales.•Ability to learn almost anything overnight just enough to be dangerous.

•Led customer recovery effort for a new management team, focusing on customer success & culturalchange contributing to 3 straight years of double-digit revenue growth.•Grew service revenue from $300K to $1.7M in two years.•Developed Augmented Reality platform for maintenance and training purposes.•Reduced open field issues from 300+ to under 20.•Revamped equipment field commissioning processes, preventative maintenance programs & servicetechnician training.•Developed standard work documents & digital knowledge base for succession planning & on-boarding.•Led team that implemented a quick-ship program reducing lead times from five weeks to three days.•Presented service strategy to Emerson’s executive best practices team.

•Managed the activities of manufacturer’s representative sales organizations to exceeded sales targets totalling over $25 million.•Developed two new representative firms to optimize territory coverage.•Restructured representative sales territories to focus on commercial HVAC•Brought product expertise to address unique customer challenges.•Collaborated with representative firms to perform end user trainings to promote brand awareness. •Developed trade show strategy for the renewable fuels (ethanol) channel.

•Managed representative sales firms that were responsible for parts and service for gasketed plate & frame heat exchangers•Grew sales by 10% & acquired over 70 new accounts.•Optimized service center inventory strategy to decrease lead times.

•Accountable for all aspects of sales, business development and client management in the refining and petrochemical industry for Texas. •Managed key accounts for Exxon, BP, Chevron Phillips & Lyondell Basel.•Efficiently prospected clients and pursued leads to generate revenue growth. •Grew sales from zero to over $350K in year one. •Developed key relationships within the industry through cold calling, email and networking.

•Managed field service teams for new trailer mounted ultra-high-pressure liquid nitrogen cleaning technology used during refining and petrochemical turnarounds. •Coordinated turnaround schedules, permitting, LN2 deliveries and shift schedules for projects. •Responsible for estimating, pre-job planning and execution to ensure project certainty.•Coordinated with contractors and plant personnel to quickly recognize and decisively solve obstacles.