Provides systems administration and computer hardware support to designated Air Force Special Operations Command units. As Systems Engineer responsible ensure functional LMSA systems, servers, workstations, peripherals, communications devices, and software are on-line and supported

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Provides systems administration and computer hardware support to designated Air Force Special Operations Command units. As Systems Engineer responsible ensure functional LMSA systems, servers, workstations, peripherals, communications devices, and software are on-line and supported

Monitors operations of network systems to ensure hardware and software are functioning properly and operational standards are met. Uses established computer techniques to identify and promptly resolve network-related problems within the wing organizations. Troubleshoots hardware, software, Wide Area Network (WAN), and Local Area Network (LAN) problems. Resolves partial system failures (software or hardware-related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Participates with applications programmers and operations personnel to identify problems with applications, operating systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operating configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for application by self and others. Maintains Configuration Management Database (CMDB) providing configuration management and accountability of the 900 wing electronic technical order (eTool) computer assets. Provided technical support for the configuration, and deployment of electronic technical order systems supporting F15C and F15E airframes. Analyses processes and/or problems relative to the design and selection of automated systems. Coordinates with other base agencies and contractors to ensure compliance standards are met. Assists in the installation and testing of system releases and computer upgrades. Maintains established applications programs, and modifies program contents to provide for new data and output when such changes do not modify the original programming logic and techniques. Explains system capabilities, limitations, and output variations to users.Plans and implements security plans, procedures, and training programs.

I manage 22,000 contract IT assets that include software licenses, asset warranty, configuration management data, location, and asset financial data. I also provide asset life cycle management (Cradle to Grave) for those assets.