• Utilized talent acquisition strategies to identify and source qualified candidates for open positions within the company.• Collaborated with hiring managers to define job requirements and desired candidate qualifications for the recruitment process.• Conducted initial interviews and evaluated candidates' fit for the company and the specific role using interviewing skills.• Managed the entire recruitment process, including offer negotiation and onboarding of new hires to ensure a smooth transition.• Continuously updated and improved the company's talent acquisition processes to ensure efficient and effective recruitment efforts, including diversity and inclusion initiatives and employee retention.

• Assisted with the implementation and administration of HR policies and procedures to ensure compliance within the company.• Maintained and updated employee records in the HRIS database to ensure accurate information was recorded.• Coordinated employee benefits and payroll processes to ensure timely and accurate payment.• Assisted with the onboarding of new hires, including orientation and training to ensure a smooth transition into the company.• Provided general HR support to employees, including answering questions and resolving issues related to employee relations, performance management, and employee development. Utilized diversity and inclusion initiatives and talent management strategies to ensure a positive and inclusive work environment.

[Client - Star Transportation Group]• Provided support and guidance to employees on HR policies, procedures, and programs.• Assisted with the recruitment, hiring, and onboarding of new employees.• Managed employee benefits, payroll, and employee records.• Assisted with performance management and employee development programs.• Resolved employee relations issues and handled disciplinary action as needed. Utilized HRIS to effectively manage and support employees.

• Managed and directed a team of field agents to acquire essential permitting documents• Consistently worked under tight deadlines, often completing permits ahead of schedule• Helped lead my team to come in under budget for eleven consecutive months• Successfully researched new law firms to provide our title at a more viable price • Simplified the layout of the law firm titles so they could be read more efficiently, resulting in faster completion times for permits• Responsible for ordering and reviewing all titles necessary for my teams drilling projects• Conducted training sessions for our new research analysts, helping them to better understand the process of successful research and interpretation• Researched and verified unknown claimants and claimants’ heirs by way of courthouse records, online databases, and follow-up phone calls

• Improved layout and format of new hire packets, as well as conducted their orientations• Processed child support orders, state unemployment forms, and WC insurance claim forms• Scheduled monthly manager meetings and helped prepare agendas• Distributed quarterly profit and loss statements • Researched group healthcare plans saving almost 30% for healthcare costs• Maintained confidentiality with employee files and the HR filing system

• Trained servers on proper customer service and maximizing of their sales • Accommodated unsatisfied customers when service did not meet their expectations• Managed food service operations for the downtown strip district location during afternoon/evening shifts