Brad Dugger Email & Phone Number

Columbus, Ohio Area

General Manager for NJS145 LLC, FAA Part 145 Repair Station in Columbus, OH.

Columbus, Ohio

Manage 75 direct reports and 3 Supervisors in an FAA Part 145 Repair Station.Manage 16 Field Service Technicians providing quick response maintenance support throughout North America.Oversee the coordination of planned and un-planned maintenance events assuring safety and cost controls.Train and develop management staff and teams to full potential. Handle beta testing, training and deployment of software deployments. Use extensive VBA programming to develop internal software solutions with MS Excel, Access, Word and .pdf form editing.

Assured that technicians worked in accordance with government and company safety rules and all FAA regulatory rules were met.Planned and managed the execution the of all maintenance, cleaning and fueling activities.Managed employee payroll and shift schedules.Briefed oncoming crews of planned work flow for the shift.Built and develop team work among crews.Interfaced with Union Stewards to resolve issues before grievances are filed.

Primary person responsible for the integration and implementation of the Maintenix software program for the NJS Repair Station.Worked with multi-department subject matter expert team and contractor to design and modify the software to meet the regulatory and functionality needs of NetJets.Worked with the team to jointly integrate our needs and processes to accomplish the implementation of the software.Wrote new processes for the NJS Repair station for the new software.Produced training material and user manual for the new system.Conducted training classes in formal and informal sessions. Continue to provide technical support on program and act as primary help source for resolution of issues for the NJS Repair Station and assist other departments as needed.

Liaison between six line maintenance stations and all other Technical departments.Managed multiple inter-departmental projects with Six Sigma principles. Assisted in annual line maintenance budget forecast and planning. Generated 6 million dollars in cost improvements for FY2008.Coordinated with engineering and reliability departments to identify and correct reliability problems. Worked with station managers to improve operational and technical processes, making recommendations on technician training, tooling purchases and capital equipment expenditures. Assured that materials, tooling and documentation required to complete daily planned tasks were available at each regional station.Monitored station manpower and adjusted planning levels to meet demand.Forecasted future manpower, tooling, training and material requirements.Troubleshot repetitive aircraft discrepancies and developed corrective action plans.Assisted in trouble shooting out of service aircraft to expedite their repair.

Supervised maintenance activities for a team of over 20 technicians. Assured task completion through communication with the maintenance coordinators, planning, and material services and operations departments.Verified work and documentation was performed in compliance with all government regulations and company established standards.Ensured that personal safety practices and procedures were adhered to in all activities. Assisted in employee performance evaluations.

Coordinated non routine maintenance activities between flight crews, maintenance technicians, Mtc. Coordination Center, Flight Operations and Customer Service departments.Responsible for the proper application of MEL and CDL procedures.