• Manages the overall client relationship and profitability of the client with Oracle.• Provides the connection and thought leadership between the client’s business strategies and Oracle’s core values and solutions. • Establishes trusted relationships with all levels and venues inside the client organizations ensuring business needs are understood and Oracle’s information technology strategies are strategically enhancing.• Coordinates and oversees Oracle related interactions to include Sales, Consulting, Healthcare Executives and others as required.• Understands the client’s business situation including profit/loss performance, competition, market forces, organization, politics, and other factors such as local trends and reimbursement practices.• Accountable for Oracle business growth and overall client profitability by building the sales pipeline, managing sales opportunities, accurately forecasting sales and driving sales results.• Provides executive oversight into engagements so that delivery dates are met and insures value is being delivered to the client as committed.• Delivers projects on time and in a highly satisfactory manner.• Acts as the executive sponsor to the client and collaborates with the client to insure their voice is heard within Oracle.• Serves as the escalation point for issues requiring executive attention.• Leads and develops high performing teams that are client-centric (sales and consulting).• Accountable for cash collections, Accounts Receivable and write-offs.• Maintains oversight to all contractual interactions with the client.

• Manages the overall client relationship and profitability of the client with Cerner.• Provides the connection and thought leadership between the client’s business strategies and Cerner’s core values and solutions. • Establishes trusted relationships with all levels and venues inside the client organizations ensuring business needs are understood and Cerner’s information technology strategies are strategically enhancing.• Coordinates and oversees Cerner related interactions to include Sales, Consulting, Healthcare Executives and others as required.• Understands the client’s business situation including profit/loss performance, competition, market forces, organization, politics, and other factors such as local trends and reimbursement practices.• Accountable for Cerner business growth and overall client profitability by building the sales pipeline, managing sales opportunities, accurately forecasting sales and driving sales results.• Provides executive oversight into engagements so that delivery dates are met and insures value is being delivered to the client as committed.• Delivers projects on time and in a highly satisfactory manner.• Acts as the executive sponsor to the client and collaborates with the client to insure their voice is heard within Cerner.• Serves as the escalation point for issues requiring executive attention.• Leads and develops high performing teams that are client-centric (sales and consulting).• Accountable for cash collections, Accounts Receivable and write-offs.• Maintains oversight to all contractual interactions with the client.

• Managed multiple project managers and IT resources to implement clinical, financial, and technical projects delivering strategic IT objectives for Hawaii Health Systems Corporation, which consists of acute care hospitals, critical access hospitals (CAHs), long term care hospitals and ambulatory clinics. • Oversaw high priority and high visibility implementations while also providing operational support across corporate and regional organizations.• Responsible for developing enterprise wide program and project management processes in alignment with IT industry best practices to ensure organizational business needs were met. • Partnered with senior leadership to identify and prioritize opportunities for utilizing IT to deliver projects within budget while achieving the strategic goals of the enterprise.• Responsible for resource management including hiring, firing, performance management, training and development. Managed program and project level resource allocation and ensured that staff had the knowledge and tools necessary to successfully meet project goals.• Managed the development of a repeatable and scalable IT Adoption framework utilizing methodologies and customizable tools focused on internal strategic quality initiatives, productivity outcomes, technology adoption, meaningful use and healthcare reform goals.• Oversaw development of a clinical governance model involving the corporate Clinical Advisory Group, EMR workgroups, and an enterprise Clinical Informatics program.• Effectively communicated program strategy and status internally and externally with all levels of the organization, including C-level management. • Responsible for hospital organization training initiatives for end users, super users, clinicians, and physicians.• Created a highly collaborative environment with positive rapport, high morale and synergy among team members.

• Served as Project Director with direct project manager reports on large and complex Healthcare IT engagements at Hawaii Health Systems Corporation.• Responsible for developing strategic IT roadmaps, complex project design strategies, leading IT teams, managing PM activities and creating infrastructure processes to support the IT solutions being implemented.• Completed project implementations and upgrades that allowed multiple facilities to successfully attest for Meaningful Use Stage 1.• Built strong executive relationships with stakeholders across the organization and served as the relationship owner during the implementation.• Managed multiple high visibility projects and adjusted scope, resources, milestones, and budgets based on the needs of the business.• Communicated goals and priorities to team members with a clear understanding of resource accountability.• Provided exceptional service from the PMO to all stakeholders including the facilitation, tracking and reporting on projects. Ensured project management documentation, reports and project plans were accurate and complete in supporting the goals and strategic initiatives of the organization.• Managed large scale implementation teams with resource numbers exceeding 100 in total.• Maintained and updated the project management framework and disciplines necessary to successfully support the Project Management Office.

• Successfully managed complex IT project implementations for various product applications. • Constructed formal project charters, IT project plans, communication plans, risk management plans, change management plans, and high performing teams to ensure project success.• Managed multiple hardware scale out initiatives and performance testing efforts needed to support large IT customer deployments for Siemens solutions.• Proactively identified and tracked issues and risks in order to make sound problem assessments and resolutions to the satisfaction of the customer. • Effectively planned, organized, and conducted meetings and communicated clearly and concisely in both written and verbal form to all organizational levels. • Achieved high levels of customer satisfaction by consistently producing high quality outcomes as measured by quality reviews and surveys. • Mentored entry level project managers ensuring successful implementations for their accounts.• Managed a large, multi-entity IT implementation across 48 states for Fresenius Medical Care, the largest dialysis care provider in the U.S., with over 2000 outpatient dialysis clinics.

• Managed software implementation and upgrade projects in the U.S. and Canada.• Developed project charters and project plans outlining project governance, scope, risks milestones, assumptions, etc. to ensure contractual goals were met with quality deliverables.• Built relationships with stake holders at all levels in the organization including executives.• Managed implementation budgets to ensure that financial goals were met and projects were delivered on time, within scope, and under budget.• Participated on task forces chartered to refine existing implementation methodologies.• Collaborated with Product Development teams to broaden the functionality of the Soarian Financials and Soarian Clinicals modules to include enhanced outpatient-specific features.• Managed the first MedSeries4 financial and clinical implementation in Canada across the province of Manitoba and worked with Product Management teams to develop system functionality in order to support healthcare requirements in Canada.

• Served as a general financials consultant and facilitated design sessions, system adaptation, testing cycles, customer training, and support during Live events. • Served as team lead for multiple software implementations and upgrades.• Served as project team lead assigned to standardize the MedSeries4 RCO (Remote Client Operations) procedures and system functionality.