Brad Evans Email & Phone Number

Perth, Wa, Au

26 Dick Perry Ave, Kensington, Wa, 6151

Manage the development, delivery, quality, and reporting of Pawsey systems and services to internal and external stakeholders. Provides leadership in identifying and driving efficiencies through consistent practices across the business. Manage ITIL aligned systems to ensure compliance and operational use is maintained. Review and improve IT related hardware and software systems to improve overall business capability.

Perth, Australia

Manage Midrange, Database, Storage / Backup, and Wintel support teams to deliver operational services across the varied competencies to a varied and demanding client base.

Manage the delivery of ICT services to business and provide opportunities for improvement/extension of those services. Implement and manage the ITIL methodology to provide controls and process normalisation to ensure a predictable and measurable service delivery mechanism.

Manage the ICT Section including the implementation and adherance to ITIL methodologies. Ensure delivery of IT projects and the transition of these into the live environment. Customer relationship and SLA development and management for the Tribunal.

Manage the Service Desk for the Tribunal and implement ITIL methodology and frameworks into entire Information Services section. Introduce SLA's, Incident, Problem, Change, Release, etc... management across the teams to ensure clear processes and controls are in place. Introduce reporting structures to aid in the reduction of BAU costs.

Manage the smooth running and overall functionality of the ICT resources for the Automobile Club, which encompasses several businesses, such as roadside assistance, finance, insurance, travel, automotive servicing.

Itil Manager Certification, It Management

ITIL v2 Manager (Red Badge) - Great lecturer and managed to pass the exams, pretty heavy workload for this certification.

Diploma Front Line Management, Business Management

Education record