Bradford Gallivan Email and Phone Number
A product quality and supply chain management expert. Depth and breadth of experience with emphasis on supporting Sales Operations and Customer Relations teams. Champion of cross functional process improvements to provide real time support on critical Sales, Marketing, Manufacturing, Operations, and Supply Chain functions. Recognized for conducting detailed evaluations of key business processes and implementing results-oriented strategies that drive higher efficiency and lower operating costs. Exceptional communicator with strong leadership, issue resolution, and client needs assessment aptitude.I collaborate with procurement teams to negotiate and source materials for effective corrective actions in response to customer complaints and requests. That is helped me develop a deep understanding of procurement processes, vendor management, and inventory control.I partner closely with Production Planning Groups, monitoring customer forecast discrepancies and inventory shortages using ERP / MRP / SAP systems to support customer's demand and prevent stock outs.I am open to discuss any opportunities in the Boston / Central Mass area / remote. Please contact me at bradfordgallivan@gmail.com
Kayaku Advanced Materials
View- Website:
- kayakuam.com
- Employees:
- 90
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Kayaku Advanced MaterialsBoston, Ma, Us
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Product Quality TechnicianDupont 2019 - PresentMarlborough, Massachusetts, United StatesReduce Costs though Process Improvement, Root Cause Analysis, & Managing Customer Expectations. Oversee supply chain related projects to reduce expenses and enhance the customer experience. Report to Product Engineering Group.Selected accomplishments:• Developed and executed a streamlined work process to identify and prioritize issues using Pareto analysis and decrease occurrences and time to resolution while enhancing efficiency. Achieved significant improvement in supply chain related complaints.• Mapped out current processes, identified barriers and stall points, root causes, and non-value-added steps toward closure, improving days open metric for customer complaints 25% and responsiveness to customers.• Appointed as a permanent member of DuPont’s Product Engineering Group Internal Audit team, leading at least 3 internal ISO Audits annually to analyze, diagnose, and improve company’s most pivotal supply chain. -
Supply Chain Quality SpecialistDow Jun 2011 - Apr 2019Marlborough, Massachusetts, United StatesManaged supply chain initiatives to cut costs and improve customer satisfaction, reporting directly to the Production Planning Group.Selected accomplishments:• Spearheaded project to reduce shipping temperature excursion complaints with supply chain root causes +40%. Program maintained similar gains year-over-year.• Shaped RCIs utilizing Apollo Root Cause methodology and resolved the majority of supply chain related customer complaints and requests, including using resources Apollo, Fishbone, FMEA, and 5 why.• Accomplished significant reduction in FIFO incidents at both manufacturing sites through implementing thorough processes, educating teams, and decreasing risk. -
Customer Service LeadDow Jun 2006 - May 2011Marlborough, Massachusetts, United StatesProvided leadership, training, customer support, problem solving and policy implementation.Selected accomplishments:• Facilitated obtainment of $2M in overdue receivables and corrected the issue by leading team responsible for the design and execution of new top-tier consignment process.• Researched shipping trends to Canada and identified alternatives that facilitated the renegotiation of terms, cutting annual costs by $50K.
Bradford Gallivan Education Details
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Business Administration And Management, General
Frequently Asked Questions about Bradford Gallivan
What company does Bradford Gallivan work for?
Bradford Gallivan works for Kayaku Advanced Materials
What is Bradford Gallivan's role at the current company?
Bradford Gallivan's current role is Supply Chain Quality Improvement Leader.
What schools did Bradford Gallivan attend?
Bradford Gallivan attended Becker College.
Who are Bradford Gallivan's colleagues?
Bradford Gallivan's colleagues are Matt Flynn, Owen Coppinger, Christopher Dimino, Milton Bernal, Rachel Crocker, Pattie Cappellucci, Tinku Ji.
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