Regional Service Desk Manager
Current
Dec 2016 - Present
AeroLeads people directory · profile
Brad Hicks Email & Phone Number
Service Delivery, Operations and Project Management
at
icare NSW
1 work email found
@ce.com.au
1 phone found area 301
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Delivery, Operations and Project Management
Location
Greater Sydney Area, Australia, Australia
Company size
Who is Brad Hicks? Overview
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Quick answer
Brad Hicks is listed as Service Delivery, Operations and Project Management at icare NSW, a company with 1100 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at ce.com.au, phone signal with area code 301, and a matched LinkedIn profile for Brad Hicks.
Brad Hicks previously worked as Regional Service Desk Manager at Icare Nsw and Service Delivery Manager at Staples Australia.
Company email context
Email format at icare NSW
This section adds company-level context without repeating Brad Hicks's masked contact details.
{first}.{last}@ce.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Brad Hicks. Compare company email patterns before reaching out.
Profile bio
About Brad Hicks
A confident IT professional with over 15 years experience within the industry, and over 10 years as a customer focused manager of Service Delivery and Operational teams, including project management.ITIL Certified.PRINCE2 Practitioner Certified.Microsoft Certified
Listed skills include Itil, Service Delivery, It Service Management, Change Management, and 20 others.
Current workplace
Brad Hicks's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Brad Hicks work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Team management of 8 direct reports. Responsible for Infrastructure and Operational Support of Staples Tier 1 and Tier 2 services, primarily Microsoft on premise and Azure/Office 365 hosted Technologies.Ensuring ITIL best practice across the Technology Department including Incident Management and Problem Management frameworks are adhered to.
Jan 2014 - Jul 2016
Project Manager
Internal Project Management consisting of management and delivery of Technology projects.Vendor and Stakeholder management. Project reporting to both stakeholders and management teams, including financial tracking and reporting.
Jan 2012 - Jan 2014
Operational Support Team Leader/Project Office
Hybrid Role consisting of both team management and project management, specialising in integrating newly acquired organisations into the Staples infrastructure landscape.Project management of infrastructure upgrades to existing Staples office locations and Infrastructure setup for office moves/relocations across Australia and New Zealand.
Feb 2011 - Jan 2012
Microsoft End Point Support Services Team Leader
Corporate Express
Team management of 16 direct reports. Responsible for operational 1st, 2nd and 3rd level support of the Corporate Express User environment consisting of approx 1800 users.
Jan 2008 - Jan 2011
FAQ
Frequently asked questions about Brad Hicks
Quick answers generated from the profile data available on this page.
What company does Brad Hicks work for?
Brad Hicks works for icare NSW.
What is Brad Hicks's role at icare NSW?
Brad Hicks is listed as Service Delivery, Operations and Project Management at icare NSW.
What is Brad Hicks's email address?
AeroLeads has found 1 work email signal at @ce.com.au for Brad Hicks at icare NSW.
What is Brad Hicks's phone number?
AeroLeads has found 1 phone signal(s) with area code 301 for Brad Hicks at icare NSW.
Where is Brad Hicks based?
Brad Hicks is based in Greater Sydney Area, Australia, Australia while working with icare NSW.
What companies has Brad Hicks worked for?
Brad Hicks has worked for Icare Nsw, Staples Australia, and Corporate Express.
How can I contact Brad Hicks?
You can use AeroLeads to view verified contact signals for Brad Hicks at icare NSW, including work email, phone, and LinkedIn data when available.
What skills is Brad Hicks known for?
Brad Hicks is listed with skills including Itil, Service Delivery, It Service Management, Change Management, Team Leadership, Project Management, Management, and Vendor Management.
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