Due to the back to back strikes within the entertainment industry, I'm looking to take my robust skillset and considerable experience into a new field. With extensive experience in managing teams and coordinating work across continents, as well as Project Management and Process Improvement experience, I bring a lot to the table. Coupled with my experience with customer service, data entry, and database creation, and I have a varied skillset that allows me to be flexible and driven in any role.
Self-Employed
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Freelance WriterSelf-Employed May 2015 - PresentLos Angeles, California, United StatesExtensive experience screenwriting, copywriting, script doctoring, and ghost writing. Have written both technical and creative.
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Database Admin & Customer ServiceHorror Writers Association Jun 2010 - Jun 2023Los Angeles, California, United StatesServed as the primary point of contact for members, prospective members, and other customers, troubleshooting problems and ensuring the quality of their experience. Also created and maintained member and other databases, including large volume data entry projects. Used CRM software and SQL databases.
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Quality Control ManagerMoviesanywhere Xyz Apr 2017 - Jan 2020Burbank, California, United StatesCreated the Quality Control process for fast-paced start-up Movies Anywhere. QA of the Movies Anywhere app and software. Hired and trained a team of QC Operators. Large volume data entry. Project management and process improvement. Responsible for meeting deadlines, troubleshooting issues, and correcting video files that failed QC. Created reports and delivered presentations to stakeholders. -
Digital Media ManagerTechnicolor Creative Studios Nov 2013 - May 2015Burbank, California, United StatesManaged a team of Digital Media Operators and Editors across departments and internationally. Project management and process improvement. Coordinated large scale asset creation under strict deadlines. Communicated needs and expectations with stakeholders. Hiring and firing. Development of training processes and SOP documentation. -
Project ManagerTechnicolor Creative Studios Jan 2011 - Nov 2013Burbank, California, United StatesCoordinated large-scale projects for major studios across several departments and divisions using methodologies like AGILE and Six Sigma. Budgeting. Process improvement. Client communications. Documentation creation. Oversaw the creation of a facility in Bangalore, India.
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Customer And Client Service SupervisorTechnicolor Group Jun 2009 - Jan 2011Los Angeles, California, United StatesLead teams of Customer and Client Service Operators in a fast-paced environment fielding customer and client calls, troubleshooting issues, and ensuring the satisfaction of customers and clients in their Technicolor experience. Used proprietary CRM software, Filemaker Pro, and the Microsoft suite. Created training programs, SOP documentation, and personally handled escalated issues. Large volume data entry for reporting.
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Customer Service RepresentativeTechnicolor Group Apr 2006 - Jun 2009Los Angeles, California, United StatesHandled customer and client calls, troubleshooting issues, and ensuring the satisfaction of customers and clients in their Technicolor experience. Used proprietary CRM software, Filemaker Pro, and the Microsoft suite. Data entry.
Brad Hodson Education Details
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Cinematography And Film/Video Production
Frequently Asked Questions about Brad Hodson
What company does Brad Hodson work for?
Brad Hodson works for Self-Employed
What is Brad Hodson's role at the current company?
Brad Hodson's current role is Writer.
What schools did Brad Hodson attend?
Brad Hodson attended University Of Tennessee, Knoxville.
Not the Brad Hodson you were looking for?
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Brad Hodson
Saratoga Springs, Ut -
3iinet.net.au, bloomberg.net, bloomberg.com -
2sbcglobal.net, gmail.com11 +176521XXXXX
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4pittstate.edu, pittstate.edu, mssu.edu, mssu.edu4 +162023XXXXX
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