Brad Hoffner, Cspo, Csm Email and Phone Number

Works with internal and external partners to understand and build technical and clinical requirements for new solution development projects that will be incorporated into the CORHIO product portfolio. - Utilize and support Agile methodology, including user story development and sprint planning- Work with community participants from ambulatory and hospital settings to document current process workflows, identify benefits and improvements provided by Innovation products, define measurable goals, establish benefits portfolios, and re-engineer workflow based on selected products- Work closely with business area liaisons to scope and determine needs regarding business processes and functionality- Partner with users, Innovation, Research, and Development teams to identify, evaluate and develop system specifications- Support Product Owners in assembling documentation that is used to support the build of sales materials- Analysis of new product/project requirements and gaps related to data quality and possible enhancements- Facilitate and encourage participant commitment and collaboration to meet all specification requirements to alleviate defects in future projects and post-production- Apply project management, business analyst and technical best practices in all technology solutions

Works with internal and external partners to understand and build technical and clinical requirements for new solution development projects that will be incorporated into the CORHIO product portfolio. - Utilize and support Agile methodology, including user story development and sprint planning- Work with community participants from ambulatory and hospital settings to document current process workflows, identify benefits and improvements provided by Innovation products, define measurable goals, establish benefits portfolios, and re-engineer workflow based on selected products- Work closely with business area liaisons to scope and determine needs regarding business processes and functionality- Partner with users, Innovation, Research, and Development teams to identify, evaluate and develop system specifications- Support Product Owners in assembling documentation that is used to support the build of sales materials- Analysis of new product/project requirements and gaps related to data quality and possible enhancements- Facilitate and encourage participant commitment and collaboration to meet all specification requirements to alleviate defects in future projects and post-production- Apply project management, business analyst and technical best practices in all technology solutions

Works with internal and external partners to understand and build technical and clinical requirements for new solution development projects that will be incorporated into the CORHIO product portfolio. - Utilize and support Agile methodology, including user story development and sprint planning- Work with community participants from ambulatory and hospital settings to document current process workflows, identify benefits and improvements provided by Innovation products, define measurable goals, establish benefits portfolios, and re-engineer workflow based on selected products- Work closely with business area liaisons to scope and determine needs regarding business processes and functionality- Partner with users, Innovation, Research, and Development teams to identify, evaluate and develop system specifications- Support Product Owners in assembling documentation that is used to support the build of sales materials- Analysis of new product/project requirements and gaps related to data quality and possible enhancements- Facilitate and encourage participant commitment and collaboration to meet all specification requirements to alleviate defects in future projects and post-production- Apply project management, business analyst and technical best practices in all technology solutions

Collaborate with the IT PMO and operation groups to determine business to lead a team of business analysts.- Dual role managing the IT Business Analyst team and performing IT Business Analyst tasks.- Develop high-level project level of effort estimates for business analysis and process improvement.- Determines business analyst availability for project work and monitor resource allocation for a rolling 12-month period to support long-term staffing decisions and forecasting.- Contributes to the IT PMO’s effectiveness and efficiency by defining and supporting strategic plans for implementing information technology solutions and applications.- Collaborates with resource managers to develop comprehensive project staffing plans and budgets.- Assists in the project intake process to develop accurate level of effort and budget estimates for new projects.- Provides leadership and expertise to review business analyst management procedures to ensure continuous improvement.- Develops strategic plans for deploying business analysis process improvement initiatives to align with best practices.- Recruit, interview, and hire new business analyst candidates that are a fit for the organizational culture.- Manage the business analyst tools and templates to ensure outstanding delivery of work products.

Supports multiple business processes and work streams related to the use of applicable tools that deliver business system solutions serves on various project teams. -- Serves as the Product Owner for the Agile application development projects; proficient at backlog management, story grooming, and prioritization.-- Performs analysis, planning, design, development, testing and release of features and functionalities for applicable business areas. -- Responsible for gathering and establishing design functional software requirements by reviewing, analyzing, and evaluating business systems and user needs. -- Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies and organizational needs. -- Creatively translates information using business knowledge and identify additional information needed to support business objectives.-- Works closely with senior level leadership when necessary, especially in the areas of organization and policy change required for new system implementation.-- Leads business analysis for multiple work streams or business areas; develops business needs, creates and/or maintains functional and technical requirements leveraging iterative methodology to deliver high quality solutions that meet business needs.-- Creates business and/or third party vendor specifications.-- Develops an integrated delivery approach, dependencies, resource requirements and schedule for multiple work streams with the overall program and launch schedule.

Manage and direct the efforts of teams ranging from 5 to 30 members to oversee the end-to-end project management process, from initial requirements analysis through system development, testing, and final implementation.-- Collaborate with end-users, business sponsors, and stakeholders to define, construct, test, and deploy effective technology solutions-- Developed a strong record of successful implementations of large-scale IT systems -- Mentored and developed project team members to achieve and advance career goals-- Established a long-standing reputation for building communicative client relationships across organizational levels, consistently receiving requests to lead new projects-- Specialized in the design and development of large-scale systems for major clients, including telecommunications and government industries

Responsible for providing leadership and thought partnering in business process improvement activities to improve productivity and workflow, and to apply technology solutions to business issues.-- Lead the IT vendor evaluation effort to replace the current electronic medical record system with a state-of-the-art product, including vendor analysis, evaluation, and selection-- Elicited end user requirements via interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis -- Served as the liaison between the IT department and the clinical/administrative business units-- Critically evaluated information gathered from multiple sources to identify the true needs of the end users-- Challenged business units on their assumptions on how they will successfully execute their business plans to improve business processes

Enabled successful program delivery through disciplined KP-IT project management processes and close collaboration with business partners, program realization team members and various IT functions.-- Provided oversight on highly complex, large-scale release schedules with multiple inter-dependencies. Sustained strong ongoing relationships with client project sponsors and senior management during project-- Exhibited leadership ability to motivate, set achievable objectives, maintain a positive outlook, take responsibility, make decisions, and provide constructive feedback-- Utilized negotiation skills to achieve project outcomes around issues, scope, schedule, costs/budget and resources-- Effectively managed multiple, concurrent health care projects, including work related to Medicaid/Medicare services and insurance claims processing

Progressively promoted through roles including Programmer Analyst, Senior Business Analyst, and Principal into this senior-level managing consultant position.

Consultant, working with various domestic and international clients: wireless telecommunicaitons, wire-line communications, long distance, federal and state applications.