Fiska's mission is to facilitate commerce through technology. Our white-label payment middleware platform gives payment providers a competitive edge in the rapidly changing fintech ecosystem. We help payment providers: > Get to market faster with lower technology and business risk > Create new revenue streams and sales channels > Deliver more value to their merchant portfolio

• Responsible for prioritizing and delivering the strategic roadmap and expanding the addressable market for the Company’s proprietary payment gateway and fraud prevention platform. These platforms support eCommerce merchants in the US, Latin America and Europe. • Played a major role in the Company’s transition from Waterfall to Agile. Played a major role in transitioning the Company’s technology from separate customer driven projects into a market driven roadmap-based product. • Agile Chief Product Owner and served also as Gateway Product Owner and Fraud Product Owner during transitions. Experienced in stakeholder engagement, story writing and refinement, backlog prioritization and continuous delivery. • Accomplishments include unbundling the Company’s technology to expand our addressable market, launching and enhancing a multilingual portal, behavioral analytics platform and online developer’s portal and APIs, implementing a standard release process and eliminating the payment gateway’s maintenance window. • Manage a team comprised of Product Managers, a Business Analyst, a Sales Engineer, a UI/UX Engineer as well as the Customer Success team. Drive delivery of products by directly engaging Executive Management, Sales, Marketing, Legal, Engineering and TechOps.

• Responsible for implementing cross border payment processing for the Company's North American partners such as Vantiv, MasterCard, Pivotal Payments, Optimal Payments and CardConnect. The North American region generated over €800 million in annual volume for the Company in 2015. • Subject Matter Expert on the Company's systems including the acquiring platform, payment gateway, card present (EMV) POS solution, merchant onboarding portal, reporting systems, chargeback system, integration environments, merchant accounting system and SaaS-based CRM. • Responsible for the requirements and business cases for enhancements. Drive prioritization and implementation of enhancements by working with the Product and Engineering organizations. • Responsible for educating North American partners on omni-channel processing, foreign exchange (FX), cross border and multicurrency processing and settlement. Educate and guide partners through the European processes of underwriting, compliance and onboarding.

• Responsible for prioritizing, defining, launching, managing and improving payment, reporting and boarding products for the Company’s US and Canadian merchants and partners. • Launched and enhanced Global Transport, the Company’s flagship payment gateway. As of 2013, Global Transport processed 62 million transactions annually ($8.2 billion in volume) and was increasing in transaction volume at 5% per month. Business Solutions Magazine recognized Global Transport as “Best Channel Product” in 2010. • Designed, launched and maintained the partner Developer Portal and the Secure eCommerce hosted redirect service. • Responsible for overseeing technical/coding, stakeholder/requirements, business case/justification, RFP/contract negotiation, vendor selection and white label/private labeling for various products. • Managed a team of Product Managers and Business Analysts and led multiple cross-functional teams to develop new products and improve existing products. • Two-time winner of Global Payments’ prestigious Circle of Excellence award. This annual award recognizes employees that “go above and beyond in their commitment to their work, their teams, and the attainment of corporate objectives.”

• Responsible for managing the Company’s payment gateway and client software applications. • Coordinated the quality assurance testing, release schedules, and internal training related to all aspects of the gateway and client software applications. • Worked with several groups including Sales, Marketing, Customer Support, Training, and IT as well as Upper Management to provide high-quality and high-availability payment processing technology to the Company’s merchant base. • Drove process changes that increased the availability of the Payment Gateway from two 9’s to five 9’s.• Managed a direct report, who was responsible for developer support and technical support escalations.

Product Manager• Responsible for bringing a Royal Electronic Cash Register integrated with electronic payments to market for sale at membership club retailers. Developed and implemented standard operating procedures for configuring merchant terminal downloads, supporting merchants, testing, and training internal and external support representatives. • Worked with large processing partners, Chase and Elavon to set up and support beta merchants.Product Engineer• Responsible for the implementation of business critical projects involving the PCCharge software product.• Implemented changes to the PCCharge API to improve product quality and then assisted in performing quality assurance testing of the changes. Performed a complete rewrite of the PCCharge API manual. • Represented the company at trade shows and during key customer visits and conducted developer and reseller training classes. Sales Engineer/Account Manager• Responsible for working, closing, and managing sales leads, including several high-profile accounts such as Eastman Kodak, Franklin Covey, Sage Software, and Number One Parts.• Decreased travel costs and increased revenue by introducing and implementing online sales training webinars three years before GoToMeeting type webinars became a commonplace.• Represented the company at trade shows and during key customer visits and conducted developer and reseller training classes. Development Support Engineer• Responsible for assisting developers with integrating the Company’s transaction processing products into point-of-sale and accounting applications using a wide range of programming languages and operating systems. Conducted training classes for developers and resellers.• Authored the user guide for the Company’s enterprise level, Java-based payment processing product.• Responsible for all quality assurance testing for the Company's enterprise level, Java-based payment processing product.

• Lotus Notes Administrator.• Performed maintenance on desktop computers and network infrastructure• Provided end user computer training and desktop computer troubleshooting.