Sales and Services for data integration data analysis as well as data visualization and data governance as well as predictive analytics.

Leading technical sales, implementation planning, and innovative solution development for customer mainframes, OS, and database administration needs. Clients include multinational operations supporting global clients with scalable and modular solutions. • Overseeing a portfolio of $60M total contract value and annual contract value• In the last 12 months, delivered 248% of sales goals, nearly tripling territory growth with software customization to fit customer’s portfolio• Increased existing client revenue by 25% over last three years while saving customers 15% on expenses• Overseeing complex projects of up to $28M and responsible for collaboration with a 10-member engineering team developing custom software solutions for clients• Serving as Subject Matter Expert (SME), playing a pivotal role in sales calls involving complex technical requirements, with a focus on leading large account sales opportunities, and providing support to top-tier clients leveraging an extended team• Develop RFPs, interacting with the client to clarify requirements to ensure delivery of proper solutions• Working with diverse groups, driving performance improvements, engagement, and accountability to ensure quality customer delivery • Translating complex technical information into digestible bites for clients to understand

Led software development lifecycle for this international high-tech company serving the aviation, defense, and space markets. Responsible for driving cost savings and accelerated application development leveraging Agile. Guided software development, quality assurance, installation, research and development, and customer support, with oversight of departmental design policies, practices, and standards.• Implemented SDLC (Software Development Life Cycle) improvements speeding up software development times in some cases by up to 50%, while meeting client revenue goals• Developed a 10-member team of computer engineers to focus on quality for design and delivery of engine test software, data acquisition, and control systems for turbo-fan engine test facilities• Managed complex software design development projects, overseeing client communications and expectations to ensure a world-class client experience throughout projects

Directed strategy, performance, and capacity planning of mainframe-specific tasks as part of a 7-member design engineering team for a $975B diversified financial services company. Provided global troubleshooting for 75 internal clients (Directors, Vice Presidents) representing key business functions, delivering state-of-the-art software solutions impacting 10K employees worldwide. • Designed and implemented software solutions for internal chargebacks, dev-ops, capacity planning, helping company finance department deliver quality, seamless customer service • Identified, negotiated price, value, and delivery, while managing approximately 10 software vendors at a time from around the world to bring emerging technology to Ameriprise and its customers• Utilized tools such as VMWARE for virtualization projects within the organization• Project lead as technical architect rolling out the DevOps CI/CD pipeline generation for the enterprise

Trusted technical operations and improvements advisor to clients and the internal sales force, was responsible for identifying technology gaps and custom solutions to drive client success across various functions. High-volume contributor and leader, delivered consistent client portfolio growth for the company, producing results, training, and mentoring teams. Implemented new software platforms to increase efficiencies, contain costs, grow revenue, and strengthen brands. • Managed a $15M portfolio, increasing annual revenue $800K annually• Drove client engagement and product value realization, oversee technology assessment and solutions, multisite implementations, and personnel training on the effective use of new systems • Implemented a new company software platform for Compuware delivering a 12% decrease in annual corporate costs • Introduced, implemented, and trained account team on Salesforce to improve overall sales performance • Delivered a $50M annual savings win to the client after reconfiguring their already-owned hardware• Identified valuable partners and opportunities for the company and team (i.e., AWS – which increased revenue by 20%) • Assisted Sales Account Managers with detailed training and information on a range of products to customize sales presentations and secure contracts• Represented company at User Groups and Trade Shows, showcasing product benefits and quality service to clients, highlighting the value and brand recognition for company services and products • Implemented a quarterly webinar update of software new functionality to fill the gap caused by COVID-19 restrictions to onsite visits • Partnered with other vendors with a common goal to modernize and cut costs for typical customers• Provided strategy for enterprise software sales and leadership in sales process with channel partners • Built strategic partnerships and management support from all companies involved in the sales cycle

Identified and assessed all critical needs for new IBM Global Services clients, assigning resources and expertise required to deliver quality service. Managed software updates for the organization to ensure seamless operations.• Led team in the creation of an automated process implemented worldwide to update all IBM software in a straightforward install• Played pivotal role in conversion of ISV products to equivalent of IBM products and transition and movement of Data Center, ensuring all aspects of the move met deadline and budget guidelines• Led a 50-customer and internal member team to complete upgrades to mainframe hardware and software to current state-of-the-art levels• Implemented Z/OSMF on various outsourced accounts• Migrated to current Cobol Levels V5 and V6 and saw performance gains on average of 20%• Implemented an eclipse based IDE from Compuware Topaz Workbench to complement TN3270

Directed everyday performance and outcomes of a 7-member team of OS/390 MVS Systems Programmers and data analysts, managing a $3M budget and driving significant corporatewide projects to improve integration, consolidation, and delivery. • Project manager of three data center consolidations, leading a team of 20 technical experts from various departments to meet critical deadlines and achieve aggressive goals• Delivered quarterly hands-on technical training • Led the Disaster Recovery of ALL mainframe applications• Note: ReliaStar was acquired in 2000 by ING Group, and operated as a subsidiary of ING Group for 14 years under the name of ING US. In 2014, ING US was renamed and rebranded as Voya Financial

Directed workflow and daily activities for successful and timely project completions. Full responsibility for installation and troubleshooting of new MVS Operating System, serving 3,500 staff members. • Implemented OS-390 and Open Edition along with Internet Web services to roll out the Life and New Business lines of insurance business • SMPE Subject Matter Expert, led training/onboarding of entire staff