Brad Kearney Email & Phone Number

El Dorado Hills, Ca, Us

New Berlin, New York, Us

Organizational leaders for all things IT and Data

Washington, D.C., Us

Organizational leader for all things Data Science, Data Analytics, Data Engineering, Data Infrastructure and Business Intelligence. Responsible for the build out for data center of excellence and ensuring anyone at JUUL can access the data they need and trust the reports and analysis that get produced. Working with the business leaders to develop or assist with strategic goals, providing analytics or data to ensure leadership can make decisions based on data.At JUUL we have developed a data technology stack that is on the modern cutting edge, incorporating many tools out of the modern data stack while simultaneously putting in place best in class operating practices. Oversee the development and day to day operations of Big Query Data Lake and supporting infrastructure. This includes tools such as Airflow, DBT, Github, Monte Carlo, Data Fold.I’ve had the opportunity to assume the responsibilities for our data engineering organization, which is maintaining and producing the key data sets that the company operates with. This includes commercial (Nielsen, IRI, MSA, etc), operational (logistics, customer service, quality, supply chain), accounting, HR. We have created a world class space for analysts and data scientists across the company to leverage and ensure that reports are using one trusted source of information. Currently working on diving deep into understanding our customers and consuming large volumes of data to accomplish that efficiently.Responsible for the analytics and BI infrastructure, including our recent migration from Tableau Server to Tableau Cloud. Our team acts as the center of excellence for Tableau, providing training and materials as well as dashboard development and sources of truth.

Washington, D.C., Us

Reporting to the CIO and responsible for enterprise data strategy and data science. This includes JUUL’s data infrastructure, enterprise data platform, data engineering, BI tools, organizational structure and center of excellence (COE) operating model.Formed a team of data scientists, data analysts, data engineers and BI engineers within a 2 year period.Managed department budget of roughly $5 million and was responsible for all contracts related to dataCreated an enterprise data environment solution utilizing Google Cloud and Google BigQuery to support operational areas of the company including supply chain, manufacturing, ecommerce, customer service, quality, human resources and finance. Implemented Tableau for the enterprise, including Tableau Server and deployment/management of Tableau Desktop. Responsible for executive level report design and sources of truth data sources, supporting ~1400 users.Acted as data owner to ensure all products could be tracked from its inception point at a contract manufacture through a point of purchase. Was responsible for the data architecture and requirements to ensure that all data could be obtained and was of high enough quality to be used in fraud detection or illegal sales.Supported critical data science projects, including the creation of a statistical model to predict the volume of sales in a given week and month based on historical trends and other critical factors.Automated critical reports using Tableau reports and custom Python coding to send out nightly emails of Tableau reports to executives. This not only saved many hours of time, but also improved the quality of the data.Supported large scale implementations, ensuring data could securely move into the data lake and be available for analytics and reporting.

Washington, D.C., Us

Oakland, California, Us

■ Formed a new team of 16 analysts from the ground up within a 2-year period. Created job descriptions, organizational goals, and team architecture to support process improvement, reporting, application development and data management for entire Call Center and Claims Operations organizations. ■ Supported and implemented lean six sigma methodologies into the Customer Service organization. Utilized DMAIC, kaizen and CTQ methods to define and ultimately improve business processes.■ Acted as stakeholder or manager of high impact improvement programs to solve critical business issues related to contractual or quality related performance.■ Combined data from disparate systems into one environment for use across the enterprise. Developed and implemented SQL server environment to create a centralized data store of summary and detail level data. ■ Supported marketing and sales departments during critical yearly healthcare open enrollment periods, creating dashboards to assist with the tracking of marketing campaigns, helping to define success or failure. ■ Fostered Tableau adoption by upskilling existing employees within the team and facilitating training sessions open to companywide employees. ■ Automated reporting needs for Executives using Tableau Server. Reports went from being available 2 weeks after the month end, to being available on a daily basis.■ Crafted the conceptual design, long term strategy and execution plan to provide the availability of data for the use in complex analytics. ■ Implemented key technology applications into the organization to drive efficiency and quality improvements. Examples include Tableau Server, Verint Call Recording & Coaching platform, and Interactive Decisions forecasting software. ■ Integrated an existing internal organization to provide data and reporting. Data and processes allowed for fulfillment of over 2,000 internal ad hoc requests annually, 90% of which are provided within a 48 hour

Oakland, California, Us

Support Blue Shield Customer Quality initiative through the improvement of business processes and providing/creating detailed analytics as necessary support. Focusing in the area of Solve My Issues which focuses on a member's interaction with Customer Service.This includes call center metrics such as: Contact Rate, Average Speed of Answer, Average Handle Time, Shrinkage, Occupancy, etc. Also specializing in Customer Quality metrics such as: First Call Resolution, Issue Resolution and Customer Satisfaction measured through the use of customer surveys.Key accomplishments to date include:* Pioneering self service reporting by deploying Tableau Dashboard to entire Customer Operations (400+ consumers) within a 4 week time frame for under $3000. Systems included: Work Force Management(Aspect), Avaya, Multiple SQL DBs, Facets/Custom View.* Facilitating multiple process improvement focus groups using the Rapid Process Improvement (RPI) method, focusing on Customer Quality metrics and delivering on group's outcomes. Outcomes included: Reduced use of hold, reduction in non-value add activities and increase in the Customer Experience scores.* Conducting in depth analysis of the call center operations to provide feedback and areas for immediate improvement that required little to no capital expenditures.

Oakland, California, Us

Gathers data from internal systems and identifies relationships/drivers between various business metrics using statistical and analytical methods. Business metrics include, but are not limited to contact rate, repeat calls, claims submission rates, inventory measures, call routing structure and on vs. off shore performance, transfer rate.

Alien Apparel is the explosive reaction of two random guys with some crazy ideas. We started out sketching outrageous pictures for a good laugh. What began as an experiment in procrastination and mischief, took shape and form before our very eyes. These wild creations have transitioned into the images that you see today; hand drawn, original works of art that we are proud to wear ourselves. Our mission at Alien Apparel is to create a fashion line that is not just amusing, but completely out of this world. Simply put, if any concept is not the very best thing we can think of, we will not share it with you.

Fairfield, California, Us

Mba, Statistics, Entrepreneurial Studies, Organizational Behavior

Bachelor Of Science, Managerical Economics