Brad Klein Email & Phone Number

Las Vegas, Nevada Area

• Orchestrated high-net-worth member experiences by curating and securing reservations for elite dining and nightlife venues.• Investigated and resolved missed opportunities, ensuring members received tailored services and revenue goals were achieved. This resulted in an additional 53,000 USD to the bottom line. •. Managed and trained travel, dining and entertainment concierges to meet and exceed customer service and revenue goals. • Proactively engaged with cutting-edge properties, establishing lucrative relationships benefiting the clients and members.• Negotiated exclusive benefits for clients, ensuring exceptional service and experiences.• Meticulously tracked and coached the processes and methods of using established partner restaurants, fostering and solidifying successful relationships.• Sourced and shared North and South American dining resources, enhancing global dining experiences for clientele. • Dining and Nightlife Trainer for North and South America.

Las Vegas, Nevada Area

I am a lifestyle manager that specializes in securing reservations and admission to the most elite clubs and restaurants in the world for my members. My clientele is made up of ultra-high net worth individuals and fortune 100 corporations. My ability to create lasting quality relationships provides specialized benefits to my clients. I accomplish this through my ability to create meaningful and beneficial relationships within the hospitality and customer-experience based industries I am part of. If my high net worth clientele can dream it, I can make it happen. I am part of a team of highly motivated and knowledgable professionals with unprecedented insider access in the travel, hotel, and hospitality industries. "If you want a pink elephant with a diamond crusted collar carrying you into a restaurant or nightclub, I'm your guy."

Hazlet, Roselle, And Sayerville, Nj

Resolved guest issues in a quick and efficient manner.Coordinated logistics and presentations for external events. Assisted in the planning of celebrity appearances and their hospitality needs.Selling VIP services and facility packages.Worked closely local community leaders to insure a harmonious and respectful co-existence. Developed and supervised all security personnel at three venuesAdministration tasks includes developing and managing budgets, nightly reports, managing staff development and training.Held staff trainings and all pre-shift meetings. Planned, executed and supervised logistics and compliance with local and state laws for Tri-state’s largest on-going young adult nights at multiple venues with up to 3,000 patrons at each event.Dealt with insurance and liability investigators.

Highpoint Stadium

Provide information and guidance to VIP Audi Club patrons. Assist the hospitality manager in making the Audi Club members time and experience a memorable and outstanding one. Provide a smooth and effortless rapport between hospitality, security, management, and law enforcement to ensure a safe and stress-free experience for the Audi Club guests.

Bridgewater, Nj

I was a family room specialist. I helped develop, train, and mentor new employees in providing the greatest customer experience possible. I conducted trainings with customers in one-on-one and group settings. I assisted in the training of IOS technicians in the new Princeton, NJ location. I am a certified IOS trainer and technician well versed in the apple products and troubleshooting methodologies. I assisted customers with selecting the correct solutions for their company with the business team. I answered questions and demonstrated products to help guests discover how that particular item could make their lives better and therefore build greater brand loyalty.