COVID-19 Pandemic Surge and Response; Incident Command Section Chief of Mt. Carmel Grove City for regional COVID-19 responses. Utilized CDC and OHA resources to coordinate efforts with other regional hospital organizations reporting structure of mission-critical information and supplies. Led development, utilizing lean methodologies, to create multi-site vaccination clinics for both colleagues and public usage for >5000 patients/day. Operational Redesign of Patient Care; Executive Sponsor and Chair of multi-disciplinary team, including physicians, nurses and leadership, in the creation of a coordinated plan of care, leading to approximately $500k in savings for the hospital and a reduction of Length of Stay by 0.5 days/avg. Senior Process Engineer for New Hospital Opening; Executive Task Force Lead for the closing of Mount Carmel West/opening of Mount Carmel Grove City hospitals. Utilized A3 problem-solving techniques to drive efficiency improvements in all facets of the hospital operations.Executive Coach; Coached at all levels of the organization, from frontline colleagues to the Mount Carmel Sr. Executive Team. Focused on Lean/Six Sigma concepts and principles (including Hoshin Kanri [Strategy Deployment], Tiered Accountability, and a multitude of lean tools) to implement the THLS system.-Project Management of critical patient-centered care plans-Development of KPI's for System-wide deployment, with daily management structures on aligment

Sr. Manager of Inventory for multiple distribution centers-Responsible for throughput volumes of >10,000 orders/daily, while maintaining a 99.8% inventory accuracy.-Successfully shipped >1 million orders while maintaining a 99% inventory accuracy rating from customers.-Developed multi-site kanban system which resulted in an organizational savings >$700k

Awarded Inventory Control Top Global Performer: Led 300+ team members to reconcile on-hand inventory to 99.977% accuracy for fiscal year 2013 with inventory levels of >$1.2 billion of customer-owned productRepair Vendor Sr. Engineer; Oversaw repair operations with on-site repair vendors for volumes in excess of 15k units/day. Developed value streams for 12 different workflows, resulting in >60 kaizen events and increasing capacity by ~35%.Multiple IT System Management Leadership Support; Managed seven different WMS/IC management systems for customers in Southeast Asia. Acted as the key POC for all global operations at our regional offices. On-Premise Lead for Agile “sprints”, with a focus surrounding cross-systems integration and end-user experience. KANBAN Implementation; Lead multiple Kaizen events for all operations teams and customers to develop a Kanban system for order fulfillment, resulting in same-day SLA.

Regional Inventory Manager; Responsible for both the throughput and accuracy for Whirlpool’s largest dryer distribution supply chain with approximately 15 million unit throughput annually. Continually met SLA agreement of 98.5% accuracy.Developer of Safety Program; Created multi-layered safety training program for all teammates. This included core fundamental training, mid-point and final assessments, input on effectiveness of identifying job hazards, and weekly safety topics.Member of "Six Sigma Pilot Program"; Team member of GENCO Distribution's initial Six Sigma Pilot Program, working to develop curriculum and training for executive leadership.

SLA Compliance - Lead supervisor; My role included developing a SLA compliance process to adhere to on-time delivery of 99% or better. Our annual target was exceeded to 99.4% of over 140,000 shipments.Revamped Operational Structure & Support; Increased operational capacity by converting 3-8 hour shifts over 5 days to 4 shifts, covering operation support 24/7. This increased throughput by 25% and reduced labor cost by ~10% annually.