● Develop/execute a long-term strategy/vision for the business that is based upon in-depth understanding of market and technology trends, customer needs, and competitive position. ● Ensure the business is structured appropriately to provide the highest quality, productivity, and product/service value to exceed customer expectations ● Partner with entire team to develop and execute annual and long-range plans ● Develop/implement market positioning and growth strategy within the framework of the strategic vision and annual plan ● Review and implement any needed changes to achieve organizational efficiency and accountability ● Ensure that personnel in key positions are sufficient and that employee development plans are formulated and executed ● Ensure a culture of transparence, accountability and clear communication is established and maintained ● Plan, develop, implement and evaluate the performance of each business segment ● Review and analyze activities, costs, operations and forecast data to manage progress towards all agreed goals and objectives ● Develop and recommend annual business plans and budgets that support the company's long-term strategy ● Communicate and foster collaborative working relationships within the organization, aimed a assuring successful delivery of all services to customers and attainment of goals in the strategic plan ● Develop high level business partnerships, demonstrating confidence, business acumen, negotiating skills and interpersonal communication skills required to represent the organization in critical business dealings ● Work with customers and the sales team to define key requirements and develop new opportunities for profitable growth ● Establish and manage challenging goals, objectives and strategies for improvements in current operations ● Implement, promote and ensure compliance with company health and safety guidelines, practices and policies ● Encourage innovation and challenge the status quo