Brad Moody
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Brad Moody Email & Phone Number

General Manager - Digital CX at Probe CX
Location: Sydney, New South Wales, Australia 12 work roles 5 schools
1 work email found @jord.com.au LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email b****@jord.com.au
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Current company
Role
General Manager - Digital CX
Location
Sydney, New South Wales, Australia
Company size

Who is Brad Moody? Overview

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Quick answer

Brad Moody is listed as General Manager - Digital CX at Probe CX, a with 4 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at jord.com.au and a matched LinkedIn profile for Brad Moody.

Brad Moody previously worked as General Manager of Digital Services at Probe Cx and Director Management Consulting at Innovior. Brad Moody holds Master Of Business Administration - Mba, Excellence from Agsm @ Unsw Business School.

Company email context

Email format at Probe CX

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{first_initial}{last}@jord.com.au
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AeroLeads found 1 current-domain work email signal for Brad Moody. Compare company email patterns before reaching out.

Profile bio

About Brad Moody

20 years of worldwide operations experience across management consulting, customer experience (CX), digital transformation and operations management. Proven ability to lead diverse teams, accelerate growth and drive performance improvement across industries, including retail, utilities, telecommunications, manufacturing, and business process outsourcing. Established customer-centric strategies, enhanced client relationships and delivered value through AI-driven innovation and digital solutions. I establish strategies and implement plans to deliver business value in complex environments. I am a leader focused on finding the simplest solution to complex problems, to deliver unique solutions and grow reliable business profits.

Listed skills include Commissioning, Epc, Engineering, Gas, and 12 others.

Current workplace

Brad Moody's current company

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Probe CX
Probe Cx
General Manager - Digital CX
Sydney, NSW, AU
Employees
4
AeroLeads page
12 roles

Brad Moody work experience

A career timeline built from the work history available for this profile.

General Manager - Digital Cx

Sydney, Nsw, Au

General Manager Of Digital Services

Current

Sydney, New South Wales, Australia

Leading CX strategy and transformation at Probe Group to deliver world-class experiences leveraging digital, data and AI. Probe Group designs and develops solutions to enable organisations to connect with their customers through personalised, relevant and contextual interactions and processes. We combine leading-edge technology, advanced digital and data solutions, and a team of over 19,000 people located across 5 countries, serving clients in 24 countries to provide outstanding customer and digital capabilities for their customers.

Jan 2024 - Present

Director Management Consulting

Current

Sydney, New South Wales, Australia

We specialise in solving complex business problems by combining the ingenuity of human intelligence with the robustness of artificial intelligence.Our consultants are experts in both business operations and business technology: employing techniques and methods from fields such as operational excellence, statistical mathematics, computer science, data science, engineering and finance.Our expertise in technology allows us to not only provide a strategic approach to business problems, but to actually execute the solution and prove its value again and again.The combined approach we use makes Innovior a valuable strategic and delivery partner who can help you get the most out of your business.

May 2023 - Present

Principal - Managing Consultant

Sydney, New South Wales, Australia

Mar 2022 - May 2023

Consultant

Sydney, New South Wales, Australia

Jul 2021 - Mar 2022

Strategic Consulting Project

Sydney, New South Wales, Australia

Performed market sizing and developed outline of minimum viable product for ASX listed financial services company.Scope included -- Project manager of the consulting team (five students), ensured deadlines were achieved and scope completed according to customer timelines- Designed customer interviews and conducted interviews to generate insights for product development- Developed an outline for minimum viable product and customer journey mapping to support product development, based on insights from customer surveys, competitive benchmarking, and gap analysis

Sep 2020 - Dec 2020

Operations Manager

Sydney, Australia

As Operations Manager at Jord International, I led the project management team, managed stakeholders and developed global relationships to achieve business objectives. I identified opportunities, developed business strategies, and implemented initiatives to increase profit. Key achievements -- Led teams upto 100 people to deliver $100m worth of customised process equipment to energy, resource and chemical processing sectors. - Optimised equipment designs and manufacturing processes to boost unit output of factory by 50% per annum- Leveraged changes in technology to revise workflows to improve process reliability and efficiency.

Sep 2007 - Dec 2019

Group Manufacturing And Planning Manager

Jord International

As Group Manufacturing and Planning Manager at Jord International, I was responsible for stakeholder management within the global supply chain and built sustainable business relationships to support business growth, reduce costs and increase on-time deliveries. I also managed change in executive reporting to increased the accuracy of project performance, using a revised data structure and collection from the management system. Key achievements:- Fostered and strengthened relationships with Jord's manufacturing partners in Asia and Middle East to support business growth target of 20% in two years- Facilitated knowledge sharing with partners and in-house experts. Tailored solutions to the partner’s need and supported implementation, such as training managers, line management and factory staff- Combined conceptual and analytical problem solving to develop investment proposal which increased manufacturing capacity by >10%. Obtained board approval and led implementation- Streamlined information transfer between the manufacturing plant and planning department, improving on-time delivery by >20%

Apr 2013 - Sep 2014

Operations Manager - Dry Cooling Division

As Operations manager - Dry Cooling Division at Jord International, I led the project management team, managed stakeholders and developed global relationships to achieve business objectives. I identified opportunities, developed business strategies, and implemented initiatives to increase profit. Key achievements - - Managed operation P&L for the division to achieve business targets- Expanded global project management team by coaching young engineers to manage projects and become independent project managers within 1 year- Developed and implemented strategy increase product reliability, without increasing costs which created a positive differentiation between our equipment and competitors

Mar 2011 - Apr 2013

General Manager

Selangor, Malaysia

Jord Malaysia is a manufacturing company within the Jord group. It was established to manufacture only air-cooled heat exchangers which are designed by Jord head office or engineering office in India. Achievements – - Identified deficiencies and managed change in all departments. I.e. –o Simplified the method of overhead recovery to make budgeting and monthly reports easily understood by the department managers. o Designed and implemented a new system for estimating cost and staff-hours, plus a system to accurately record staff-hours for manufacturing processes. o Established inventory control procedures. o HR policies.- Identified inefficient factory equipment and attained CAPEX, from Jord’s board of directors, for new equipment with higher productivity.- Identified and coordinated changes with the design office to reduce overall costs.- To maintain profitability during periods of low workload, we sold site service work to existing customers within Malaysia. - Led various vendor qualification processes, including Saudi Aramco and two new certifications from ASME (American Society of Mechanical Engineers).

Feb 2009 - Mar 2011

Project Manager

As project manager at Jord International, I managed client relations, project deliverables and timelines to maintain product quality as per client requirements. Responsible for project management from project award through to delivery and on-site acceptance. Typically, responsible for around seven concurrent projects, up to USD 10M each. Achievements -- Coordinated the monthly project management meeting with fabrication partners which improved project delivery for the entire business. - Developed customer relationships to support problem-solving and collaboration on future business.

Sep 2007 - Feb 2009

Project Engineer

Coffs Harbour, New South Wales, Australia

As Project Engineer at W.E. Smith Engineering Pty Ltd, I was responsible for project management of assigned orders from project award through to delivery and on-site acceptance. Achievements - - Main customer point of contact for milestone orders including 2 x 400t autoclaves with world-first design and manufacturing processes worth USD20M. - We developed a workshop planning system with integrated resource loadings for all active projects. - Performed detailed analysis of fabrication processes to optimise schedules and improve the accuracy of delivery forecasts. - Programmed and implemented a new document control system

Dec 2004 - Sep 2007
5 education records

Brad Moody education

Master Of Business Administration - Mba, Excellence

Activities and Societies: Member of - * Consulting club * Finance club * Entrepreneurship and innovation clubBuilding on my experience.

Mba - Gnam, Negotiation Beyond The Obvious: Capturing The Systemic Nature Of Complex Negotiations

Advanced techniques for negotiating in highly volatile and low-power environments. Key Outcomes: 1. Understanding human dynamic systems.

Mba - Gnam Course, Artificial Intelligence

The goal of this course is to understand the world of artificial intelligence and how it unlocks the true power of analytics in terms.

Mba - Gnam Course, Digital Business Leadership - Revolution Or Evolution

Explore and discuss the critical strategic and leadership challenges of digital transformation in global business. The course looked at 3.

Bachelor Of Engineering, Mechanical

Developed skills in design thinking, problem-solving and balancing trade-offs to find optimal solutions.

FAQ

Frequently asked questions about Brad Moody

Quick answers generated from the profile data available on this page.

What company does Brad Moody work for?

Brad Moody works for Probe CX.

What is Brad Moody's role at Probe CX?

Brad Moody is listed as General Manager - Digital CX at Probe CX.

What is Brad Moody's email address?

AeroLeads has found 1 work email signal at @jord.com.au for Brad Moody at Probe CX.

Where is Brad Moody based?

Brad Moody is based in Sydney, New South Wales, Australia while working with Probe CX.

What companies has Brad Moody worked for?

Brad Moody has worked for Probe Cx, Innovior, Agsm @ Unsw Business School, Jord International, and W.E. Smith Engineering Pty Ltd.

How can I contact Brad Moody?

You can use AeroLeads to view verified contact signals for Brad Moody at Probe CX, including work email, phone, and LinkedIn data when available.

What schools did Brad Moody attend?

Brad Moody holds Master Of Business Administration - Mba, Excellence from Agsm @ Unsw Business School.

What skills is Brad Moody known for?

Brad Moody is listed with skills including Commissioning, Epc, Engineering, Gas, Manufacturing, Petrochemical, Oil/Gas, and Petroleum.

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