EXECUTIVE SALES AND MARKETING• Recipient of top sales performer award in organization for last two years, exceeding goals.• Actively seek out opportunities through cold calling, networking, and social media.• Maintain current knowledge around trends and competitors.• Conduct market research to identify potential sales options and evaluate customer needs.• Research and recommend prospects for new business opportunities.• Prepare and deliver presentations around products and services.CUSTOMER SERVICE• Develop and maintain relationships with clients and prospects.• Grow and nurture professional networks through community-based events and volunteerism.• Meet with potential clients to determine their needs and recommend solutions.• Explain product features and benefits to customers and answer their questions.• Proven expertise in negotiating contracts to arrive at best deal for the client and organization.• Connect genuinely with clients and listen to their wishes and concerns.• Expediently resolve client concerns or complaints.OPERATIONS MANAGEMENT• Review operational reports and make sales projections around profitability.• Adapt and grow in competitive and changing environments.• Monitor processes and make changes where necessary to improve efficiencies and reach goals.• Prepare budget and ensure team operate within its parameters.• Collaborate with team leads and others around operational matters to achieve best results.PERSONNEL MANAGEMENT• Managed high performing teams and individuals working in a competitive environment.• Recruit, interview and hire employees across organizational roles.• Ensure employees are properly trained around product, customer service and goal expectations.• Evaluate and make recommendations for employee work performance improvements.

Upscale full service professional photography studio specializing in high school seniors, weddings, families, and children. I also have a background in commercial product photography as well as architectural and aerial photography.