Brad Parrott Email and Phone Number
Brad Parrott work email
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Brad Parrott personal email
Brad Parrott is a Business Development | Travel Insights at Travel Weekly. He possess expertise in team leadership, market research, sales, customer service, microsoft office and 1 more skills.
Travel Weekly
View- Website:
- travelweekly.com
- Employees:
- 200
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Business Development AssociateTravel Weekly Jun 2023 - PresentRutherford, New Jersey, United States
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Operations Expert And Pharmacy Benefits Team LeadCarelonrx Jul 2022 - Jun 2023New York City Metropolitan AreaLead a team of customer care representatives overseeing day-to-day outreach operations on behalf of Elevance Health to current members. Coach to improve performances and outcomes. Extensive experience in team management, individual growth strategy coaching, sales training and execution, and maintains role as a productivity cheerleader for a top- performing customer care team within the company.• Lead associates to achieve daily KPIs and overcome unexpected hurdles via extensive sales training (1:1 call coaching, team member call auditing, role playing, etc.)• Work interdepartmentally as an advocate for the operations department to ensure full connectivity with IT/engineering and client services. Act as key liaison in increasing communication, optimizing workflow, identifying inefficiencies and brainstorming solutions• Lead the monthly development and organization of Quality Assurance and Compliance report, streamlining previously cumbersome process and improving quality of data used to measure department output -
Customer Care Specialist IiiCarelonrx Jul 2020 - Jun 2022Conducted outreach to Elevance Health membership to provide education regarding available pharmacy services designed to promote positive prescription adherence. • 90th percentile performer in the department in key performance indicators in eight consecutive quarters. KPI's include enrollments, activations, dial count, talk time, compliance, and quality scores• Assist in training new hires and consistently collaborate to help improve their outcomes within the role. • Interact interdepartmentally to help identify deficiencies and enhance departmental workflow• Often leaned on for operations department pilots and vital campaigns• Partnered with fellow veteran team members to develop a process improvement proposal in hopes of improving department and member outcomes
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Store ManagerPlayful Paws Jul 2019 - Jul 2020Hoboken, New Jersey, United States
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Manager, Strategic Partnerships - Patient ExperienceThe Millennium Alliance Oct 2017 - Jul 2019Greater New York City AreaThe Millennium Alliance is a leading technology, business, and educational advisory firm. Focusing primarily in areas such as business transformation, executive education, growth, policy, and need analysis. Millennium is quickly becoming one of the most dynamic locations for collaboration across the world. We provide a framework for Fortune 1000 C-Level executives and thought leaders across a variety of disciplines to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow and improve their respective organizations. -
Manager, Audience Development - Customer Management PracticeIqpc Jun 2017 - Sep 2017Greater New York City AreaManage the audience development of IQPC's Customer Management Practice Portfolio. Deliver a variety of industry specific Large Scale Events, Digital Engagement Platforms, and C-Level, Invitation-only Exchanges, exclusively focused on serving the ever-evolving and continuously improving customer management sector. Our attendees include customer management practitioners at the enterprise level in addition to the cutting edge solution providers that support them. Our brands include the CCW Series (Call Center Week), CCW Digital, the Chief Customer Officer Exchange Series, Design Thinking, and Next Generation Customer Delivery, among others. -
Associate, Audience DevelopmentIqpc Jun 2016 - Sep 2017Greater New York City AreaUtilizing and coordinating agency resources in order to meet the needs of C-suite executives, primarily from Fortune 500+ companies.Generating and maintaining relationships with companies in various industries while working on several events.Work closely with production, marketing and sponsorship to deliver successful outcomes.Research to understand current events and relevant issues across all industries.
Brad Parrott Skills
Brad Parrott Education Details
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Psychology
Frequently Asked Questions about Brad Parrott
What company does Brad Parrott work for?
Brad Parrott works for Travel Weekly
What is Brad Parrott's role at the current company?
Brad Parrott's current role is Business Development | Travel Insights.
What is Brad Parrott's email address?
Brad Parrott's email address is bp****@****rug.com
What schools did Brad Parrott attend?
Brad Parrott attended St. Lawrence University.
What are some of Brad Parrott's interests?
Brad Parrott has interest in Sports, Electronics.
What skills is Brad Parrott known for?
Brad Parrott has skills like Team Leadership, Market Research, Sales, Customer Service, Microsoft Office, Sports.
Who are Brad Parrott's colleagues?
Brad Parrott's colleagues are Christina Jelski, Shivangi Bhatnagar, Bhargava Naidu Pandranki, Erica Ferguson, Hamdi Teker, Dc Lim, Praditya Alamanda.
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