• Broad Experience in both Channel and Direct Selling Models for Point of Care Product Portfolio.• Partners with Multiple Key Stakeholders to successfully secure long term deal commitments across broad product portfolio.• Senior Experience Negotiating custom Vendor Contracts to some of departments largest National Accounts.• Meeting and Exceeding Sales Goals and KSOs year over year. • Developed Strategy for previously untouched Sales Market.• Utilizes Tableau and SalesForce reporting to determine annual Sales Strategy and Sales Targets for year over year success. • Develop new business and grow existing business within Full Sales Product Portfolio• Experienced Sales Trainer - Coach and Content Developer • Lead Patient Enrollment Training Resource for POC Commercial Education of Field Sales New Hires.

• Strategize with Sales Account Executives to Achieve Sales Goals• Oversee 3 State Sales territory• Coordinate with Physician, Insurance, Trainer, and Patient to achieve Sale of Home Blood Coagulation Monitor• Managed Accuracy and Completion of Clinic Prescriptions• Interact with Patient to obtain Insurance and Authorization of Benefits • Consistent top performer for team metrics – Sales Goals, Quality, Completion Rate, Efficiency• Onboard clinics with contract, training and certification to train patients

• Lead and oversight of a team of 22 customer care associates for Outbound Customer Retention/Fulfillment Program• Developed Continued Adult Learning - Staff Training and Development Resources.• Content Creator and Trainer for Staff increasing Patient Success completion rates.• Generate Sales Leads for Combo Insulin Delivery System – Relying on metrics for multi-use Customer Base.• Coordinate marketing initiatives to upgrade patients to Insulin Pump Therapy. • Consistent top performance team for Fulfillment metrics, 2011• Staff oversight and lead trainer of Accu-Chek Customer Relationship Management Program for Customer Retention Program US/Canada• Development, coaching, counseling employees with goal of achieving departmental performance metrics • Conduct hiring, interviewing for new hires and internal promotions within Outbound Department• Develop and train staff on content approved Customer Service Policies and Procedures

• Develop SAP & Systems Logging Review used as a coaching tool and New Hire Welcome tool used to onboard newly hired agents • Oversight of Relationship Building Customer Campaign• Conduct Training and quality assurance reviews for Customer Care Staff

• Project manager in reformatting of Partial Hospitalization Program to better conform to Medicaid criteria• Processed billing reports for Medicare/Medicaid patients• Facilitated group therapy sessions in group homes concentrating on substance abuse, anger management, stress management, and depression• Author of grant for Non-Profit funding plan for Recreational Therapy Projects• Completed documentation of daily Case Management Reports and Clinical Progress Reports for inbound patients