Brad Phillips

Brad Phillips Email and Phone Number

Regional Volunteer Coordinator @ Break A Difference
Prosper, TX, US
Brad Phillips's Location
Dallas-Fort Worth Metroplex, United States, United States
Brad Phillips's Contact Details

Brad Phillips personal email

n/a

Brad Phillips phone numbers

About Brad Phillips

I'm a results-driven operations and vendor management professional with over 10 years of experience in financial services, real estate, single-family rentals, mortgage & loan processing, REO, and field services. I have a solid track record of leading and developing high-performing teams in fulfillment, quality control, and vendor management. My focus is always on driving cost savings, improving operational efficiency, and ensuring we follow best practices. I pride myself on building strong stakeholder relationships and optimizing vendor partnerships with clear communication and effective contract negotiations. People know me for my good relationships and empowering my team. I help people grow, encouraging and developing them to reach their full potential. Nothing makes me happier than when someone says I helped them achieve something—whether it's a team member or a vendor.• Operational Excellence• Compliance & Risk Mitigation• Process Improvement• Data and Scorecard Analysis• Safety & Quality Control• Policy Creation / Implementation / Enforcement• Strategic Sourcing & Bid Analysis• Contract Negotiations• Hiring, Training, Mentoring• RFPs & SOWs• Customer Satisfaction• Executive Level Partnership• Capital Expenditures• Project Management• Stakeholder Coordination• Compliance AuditsIndustry Experience: Real Estate, Single Family Rentals, Mortgage, Financial Services, REO, Quality Control, Field Services, Loan Processing, Appraisal, Title, Closing, FulfillmentContact: phillipsb4416@gmail.com

Brad Phillips's Current Company Details
Break A Difference

Break A Difference

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Regional Volunteer Coordinator
Prosper, TX, US
Brad Phillips Work Experience Details
  • Break A Difference
    Regional Volunteer Coordinator
    Break A Difference
    Prosper, Tx, Us
  • Isn Corp
    Relationship Manager
    Isn Corp Apr 2023 - May 2024
    Bethesda, Md, Us
    • Liaise between Nationwide Default Management Services (NDMS) and United States Department of Agriculture (USDA) on a Rural Housing contract to ensure customer satisfaction. • Collaborate with business units and clients to take backlog delinquent loans and push them through the foreclosure process. Build-out property preservation, inspection services, and reporting. • Expand processes for Foreclosure through REO Disposition and system development.
  • Pathlight Property Management
    Director, Vendor Management
    Pathlight Property Management Jan 2022 - Mar 2023
    • Promoted from Manager to Director within six months to set up Vendor Management group and remediate daily operations, including process creation and evaluation / streamlining of vendor pool. • Led team of 5 to enhance partnership with vendor panel across 32 states via scorecards and regular check-ins. Created team “regions” to serve internal customers. • Aggregated data to build out scorecards. Investigated inefficiencies and integrated trending data.
  • Precision Field Services, Llc
    Vice President Of Business Development
    Precision Field Services, Llc Dec 2020 - Dec 2021
    Nashville, Tn, Us
    • Recruited four regional service providers to a partner as a conglomerate national hub, facilitating the ability to compete with national companies, and driving territory growth.
  • Fannie Mae
    National Field Services Manager
    Fannie Mae Jan 2016 - Jun 2020
    Washington, District Of Columbia, Us
    • Led six Field Services Specialists managing twelve vendors to support Fannie Mae’s portfolio of Pre-Foreclosure, REO, and HECM (HUD process) properties in U.S., Puerto Rico, Virgin Islands, and Guam.• Partnered with Mr. Cooper, one of the largest home loan servicers in the country, with 4.6M homeowners.• Oversaw Field Services annual spend with peak properties managed just over 60,000.• Enhanced Field Services Vendor performance for four consecutive years (2016-2019).• Developed Master Service Agreements (MSA) and Statement of Work (SOW) for multiple contracts to procure Utility service providers, QC vendors, QC App development, and Field Services vendors.
  • Fannie Mae
    National Field Qc Manager
    Fannie Mae Apr 2011 - Jan 2016
    Washington, District Of Columbia, Us
    • Led a team of 10 Field QC Specialists and two external QC vendors responsible for performing QC inspections on REO properties throughout all fifty states and territories.• Analyzed data and created QC scorecard. Collected raw data, and built-in reporting details by vendor, state, zip code. Studied deficiencies and trends for final report-out to Senior Management and Vendor.
  • Bank Of America Home Loans
    Business Support Manager Ii
    Bank Of America Home Loans Aug 2009 - Apr 2011
    Charlotte, Nc, Us
    • Supported and reported directly to the MidAtlantic Division Fulfillment Executive made up of 500+ associates processing purchase and refinance mortgage applications across 8 states and the District of Columbia.• Supplied reporting summaries daily/weekly/monthly encompassing our service level, compliance, and financial performance.• Maintained working relationships with key stakeholders to ensure alignment with the company policy.• Assisted regional and area operating center leaders with various issues ranging from training and process adherence to staffing and human resources.• Led Columbia, Maryland regional Mortgage Loan processing center for 3 months due to former leader stepping down.
  • Bank Of America Home Loans
    Vp Group Operations Manager
    Bank Of America Home Loans Jan 2006 - Aug 2009
    Charlotte, Nc, Us
    • Led two Bank of America Real Estate Appraisal fulfillment teams including 70+ associates in St. Louis, MO and Plano, TX.• Plano TX Real Estate Appraisal fulfillment teams supported the Northeast, MidAtlantic, and Southeast Regions lending groups with an average appraisal completion time less than 5 business days. St. Louis Team covered all 50 states for Real Estate Appraisal fulfillment.• Key facilitator and presenter for branch and region meetings.• Maintained working relationships with stakeholders to ensure alignment with the company policy.

Brad Phillips Skills

Management Real Estate Call Centers Mortgage Lending Loans Mortgage Banking Vendor Management Mortgage Servicing Banking Credit Reo Customer Service Fha Investment Properties Risk Management Foreclosures Default Loan Servicing Team Leadership Mergers And Acquisitions Loss Mitigation Process Improvement Residential Homes Real Estate Transactions Leadership Mergers Short Sales Negotiation Property Management Business Process Improvement Call Center Customer Relations Debt Collection Business Analysis Team Building Residential Mortgages Refinance Loan Origination Project Management Mitigation Rfp Business Intelligence Financial Services Underwriting Closings

Brad Phillips Education Details

  • Virginia Commonwealth University
    Virginia Commonwealth University

Frequently Asked Questions about Brad Phillips

What company does Brad Phillips work for?

Brad Phillips works for Break A Difference

What is Brad Phillips's role at the current company?

Brad Phillips's current role is Regional Volunteer Coordinator.

What is Brad Phillips's email address?

Brad Phillips's email address is br****@****mae.com

What is Brad Phillips's direct phone number?

Brad Phillips's direct phone number is +120275*****

What schools did Brad Phillips attend?

Brad Phillips attended Virginia Commonwealth University.

What skills is Brad Phillips known for?

Brad Phillips has skills like Management, Real Estate, Call Centers, Mortgage Lending, Loans, Mortgage Banking, Vendor Management, Mortgage Servicing, Banking, Credit, Reo, Customer Service.

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