Responsible for the oversight of multiple residential communities in the San Antonio area.*To ensure DCCR regulations are being followed by the communities we serve.* Working directly with the Boards of Directors and Committee Members to create the best possible living experience we can provide.* Working with various vendors to make sure projects are being completed to Scope of work standards and proper safety processes are being followed.* Responsible for drafting yearly budgets and review of Reserve Studies to maximize revenue potential.* Responsible for Annual and Board of Director Meetings delivering progress being made by FSR and the Board to the owners.* Providing exception service with helping residents resolve all issues they may have in a timely and professional manner.* Helping to reslove deliquient accounts while working with collection agencies.* Taking Ownership and Responsibility with helping everyone with a sense of pride and professionalism.

Director of Property Management, (2/16 – 5/17)In this role I planned, controlled and directed the day-to-day operation of over 2,380 homes while protecting the value and integrity of the Lend lease asset. I am able to sustain relationships with key decision-makers to negotiate profitable contracts and secure long-term tenant agreements.In addition I managed the human resources functions including recruitment, selection, orientation, training, compensation, performance evaluations, and incentive programs while directing a team of over 100 including Property Managers, Maintenance and Administrative personnel. On the financial side of the business I analyzed financial and operating information, administered budgets, allocate resources, and ensured operational compliance with corporate standards to maximize sustainability and profitability of the project. Highly successful in guiding property improvement projects, partnering with contractors, building owners, and stakeholders to secure on-time deliverables.Some of my accomplishments include optimizing rental income and controlling Capital Expenditure Projects that exceeded budget expectations; effectively reducing delinquency and increased NOI; Developing highly successful training programs that motivated and empowered our team to reach their goals and those of the property and working with marketing team to develop marketing strategies to increase occupancy that attracted civilians and DOD retires to entice them to live at Fort Knox.

Successfully handled the largest army portfolio of homes with responsibility for over 8,500 units in the south region. I was promoted to this position to manage 2,400 units and manage all human resources functions for a team of Community Managers, Leasing Managers and Property Operations personnel.Held bottom-line responsibility for property management functions, including tenant relations, facility security/maintenance and oversight of contracted services. Maintained proactive focus on sustaining full occupancy levels. I assisted in preparing the annual budget and business plan, maintained community curb appeal, controlled expenditures and monitored resident activities.I am very proud of the internal leadership training programs that I developed which resulted in improved efficiency and productivity within all property management entities.

Managed community operations and oversaw maintenance needs, customer service and resident relations for military families, single and unaccompanied service members, members of the Guard and Reserves, Department of Defense civilians, and military retirees. Encompassed over 400 units including Historic Palm Circle. Assisted 12 Generals and the Pacific’s First Four Star General.Personally selected, trained and supervised Assistant Community Managers and Resident Services Coordinator. Played successful role model in implementing corporate success factors and strategies which results in Assistant Community Manager Promotion.Worked directly with maintenance department on all work orders placed and Resident Services Managers in planning and implementing procedures for all neighborhoods.Community Manager, Helemano Community (10/12 – 5/14)In this position I managed 1,025 units for the HMR Military Community and employed strong focus on employee career development, provided ongoing opportunities for training and growth resulting in promotion of Assistant Community Manager.Community Manager, Canby Historic Community (3/11 – 10/12)Managed 386 historical units in the Canby Military Community. Mentored and trained Assistant Community Manager resulting in promotion to Community Manager.